What is Neon One current status?

Neon One is currently operational. You can check Neon One status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Neon One status?

You can use IsDown service or go to Neon One official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Neon One is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Neon One has issues. Neon One official status page might also offer notification options such as email, SMS, or Slack.

Is Neon One down? Check Neon One status and user reports

Q: Is Neon One down today?

Neon One was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Neon One status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Neon One outages, issues and problems' at the top of the page.

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Neon One service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Neon One status data.

View Neon One Outage Reports Map

Recent Neon One Outages and Downtime History

IsDown has tracked 90 incidents since started monitoring Neon One status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Status	Incident	Duration
Oct 06, 2025 08:22 PM UTC	Minor	Neon One Academy login failures	about 3 hours
Oct 06, 2025 07:51 PM UTC	Minor	Admin login errors	about 3 hours
Oct 03, 2025 02:41 PM UTC	Major	Some users unable to log in to Neon One applications	about 5 hours
Oct 02, 2025 12:23 AM UTC	Major	Some browsers unable to enter credit card details	about 2 hours
Sep 17, 2025 03:26 PM UTC	Minor	System slow down - Arts People	about 5 hours
Aug 28, 2025 03:08 PM UTC	Minor	Intermittent login issues on Google Chrome	about 1 hour
Aug 18, 2025 07:37 PM UTC	Minor	Intermittent Reporting Errors	about 19 hours
Aug 10, 2025 06:29 PM UTC	Major	Disruption to Email service	about 2 hours
Jul 01, 2025 07:11 PM UTC	Major	Arts People Outage	about 2 hours
Jun 10, 2025 03:44 PM UTC	Minor	Neon CRM Slowdown	about 23 hours

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Neon One problems reported by users

Neon CRM 4 months ago

I can't log in to my organization's page.
Neon CRM 5 months ago

Not proceeding to next screen
Neon CRM 7 months ago

All donation forms are 403 Forbidden
Neon CRM 8 months ago

Slow and many pages come up 502 Bad Gatewat
9 months ago

Neon One CRM has been running *very* slowly yesterday and today. My overall internet speed and connectivity is good. Neon is the only website with slow response times.
Neon CRM 9 months ago

The Donation Forms are not displaying the background images and logos.
Neon CRM 10 months ago

It's operating slower than normal on the back end. And on the front end, the donation form isn't loading. It's Giving Tuesday - this is terrible as it's such a big day for donating.
Neon CRM 10 months ago

503 service temporarily unavailable error
Neon CRM 10 months ago

Started with pages loading slow, then errors on pages not able to display content, and now I cannot login at all.
Neon CRM 10 months ago

Crashed and displayed several System Error notifications but no details on each page (Events, Memberships, etc.). Will not let me log back in and stays stuck on loading screen.
Neon CRM 11 months ago

keeps kicking me out and gateway error and attempts to complete transactions
11 months ago

It is having problems loading.
Neon CRM about 1 year ago

"Bad Gateway" error message comes up when any action is clicked
Neon CRM over 1 year ago

Donation forms are not loading

Neon One scheduled maintenances

IsDown aggregates scheduled maintenances for Neon One. Currently, there are 1 more maintenances scheduled.

Oct 18 2025

Neon CRM Scheduled Maintenance (Saturday, October 18 Product Release)

Scheduled for October 18, 2025 at 07:00 AM UTC · until 09:00 AM UTC

Neon CRM will be undergoing scheduled maintenance on Saturday, October 18 with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM October 18 product release, and release notes will be available by October 17.

Neon One status page - All services & components

Component	Status
Neon Pay	OK
Neon CRM	OK
Neon Giving Days	OK
Neon CCM	OK
Arts People	OK
Neon Websites	OK

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Neon One provides a suite of software solutions for nonprofits, including payment processing, customer relationship management, fundraising events, call center management, arts organization support, and website development.

Monitoring Neon One since April 2024

Tracking 6 Neon One services and regions

26 incidents in 2025

Neon One outages in the last 28 days

September 2025

Sun

Mon

Tue

Wed

Thu

Fri

Sat

Number of Incidents

5 issues

Last incident

2 days ago

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Frequently Asked Questions

Is Neon One down today?

Neon One isn't down. You can check Neon One status and incident details on the top of the page. IsDown continuously monitors Neon One official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Neon One status?

Neon One is currently operational. You can check Neon One status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Neon One outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Neon One down today or just slow?

Currently there's no report of Neon One being slow. Check on the top of the page if there are any reported problems by other users.

How are Neon One outages detected?

IsDown monitors the Neon One official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Neon One having an outage right now?

Neon One last outage was on October 06, 2025 with the title "Neon One Academy login failures"

Neon One down for everyone or just me?

Check on the top of the page if there are any reported problems by other users.
Find their support at their official website.
Find their support contact at their official status page.

How to check if Neon One is down?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring Neon One and get alerts in real-time when Neon One has outages.

Why use IsDown to monitor Neon One instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Neon One and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Neon One?

IsDown and DownDetector help users determine if Neon One is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Neon One's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Neon One status changes?

IsDown offers an easy way to monitor Neon One with maximum flexibility

Major Outages Notifications

IsDown monitors Neon One for major outages. A major outage is when Neon One experiences a critical issue that severely affects one or more services/regions. When Neon One marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Neon One status page for minor outages. A minor outage is when Neon One experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Neon One status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Neon One publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Neon One and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Neon One and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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