Is Neon One Down? Check current status

Check if Neon One is down, official outages, user-reported issues, and outages map.

Current Neon One status

Neon One is working normally

Updated from Neon One official status page

Neon One not working for you?

Neon One service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Neon One Outage Map

View Neon One Reports Map

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Neon One recent outages and downtime history

IsDown has tracked 93 incidents since started monitoring Neon One status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Neon One outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 21, 2025
12:16 PM EDT
Minor
Gives Day account login and search page loading issues
We have identified and implemented a fix for an issue where search pages and logins were returnin...
about 1 hour
Oct 20, 2025
04:07 AM EDT
Major
AWS US EAST 1 Data Center experiencing degraded functionality
Due to our hosting provider experiencing problems, many of our services are currently down. We wi...
about 15 hours
Oct 10, 2025
11:04 AM EDT
Minor
Slowdown when accessing admin interface
We are currently investigating an issue where customers may experience slowness when loading admi...
32 minutes
Oct 06, 2025
04:22 PM EDT
Minor
Neon One Academy login failures
We are currently investigating an issue with Neon One Academy where some users are unable to logi...
about 3 hours
Oct 06, 2025
03:51 PM EDT
Minor
Admin login errors
A fix has been implemented for an issue with Admin login for Neon Giving Days. Admins were seeing...
about 3 hours
Oct 03, 2025
10:41 AM EDT
Major
Some users unable to log in to Neon One applications
We are currently fixing an issue causing some users to be unable to log in to https://app.neonsso...
about 5 hours
Oct 01, 2025
08:23 PM EDT
Major
Some browsers unable to enter credit card details
We are currently investigating this issue.
about 2 hours
Sep 17, 2025
11:26 AM EDT
Minor
System slow down - Arts People
Arts People is currently experiencing a system slow down. We are aware of the situation and our d...
about 5 hours
Aug 28, 2025
11:08 AM EDT
Minor
Intermittent login issues on Google Chrome
Some Clients are reporting intermittent issues logging in via Google Chrome. At the moment, login...
about 1 hour
Aug 18, 2025
03:37 PM EDT
Minor
Intermittent Reporting Errors
We've received reports that some clients are experiencing intermittent error messages while runni...
about 19 hours
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Looking to track Neon One outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Neon One status

See what users are saying about Neon One issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Casey - I can't log in to my organization's page..

    Neon CRM

  • Milo - Not proceeding to next screen.

    Neon CRM

  • Jenna - All donation forms are 403 Forbidden.

    Neon CRM

  • Mindy - Slow and many pages come up 502 Bad Gatewat.

    Neon CRM

  • Kara - Neon One CRM has been running *very* slowly yesterday and today. My overall internet speed and connectivity is good. Neon is the only website with slow response times..

  • C.H. - The Donation Forms are not displaying the background images and logos..

    Neon CRM

  • Lissa - It's operating slower than normal on the back end. And on the front end, the donation form isn't loading. It's Giving Tuesday - this is terrible as it's such a big day for donating..

    Neon CRM

  • Samantha - 503 service temporarily unavailable error.

    Neon CRM

  • Eric - Started with pages loading slow, then errors on pages not able to display content, and now I cannot login at all..

    Neon CRM

  • Alana - Crashed and displayed several System Error notifications but no details on each page (Events, Memberships, etc.). Will not let me log back in and stays stuck on loading screen. .

    Neon CRM

  • bob - keeps kicking me out and gateway error and attempts to complete transactions.

    Neon CRM

  • Dawn - It is having problems loading..

  • Al - "Bad Gateway" error message comes up when any action is clicked.

    Neon CRM

  • Stacy - Donation forms are not loading.

    Neon CRM

Neon One components or services current status

Component Status
Neon Pay OK
Neon CRM OK
Neon Giving Days OK
Neon CCM OK
Arts People OK
Neon Websites OK
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Neon One provides a suite of software solutions for nonprofits, including payment processing, customer relationship management, fundraising events, call center management, arts organization support, and website development.

Monitoring Neon One since April 2024

Tracking 6 Neon One services and regions

Need help? Try here:
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29 incidents in 2025

How to monitor the status of Neon One and all your dependencies?

IsDown is a status page aggregator that monitors if Neon One and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Neon One, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Neon One?

IsDown monitors Neon One health in almost real-time

Every few minutes we go to the status page of Neon One (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Neon One's 6 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Neon One, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Neon One and other services.

What you get when monitoring Neon One with IsDown

Track Neon One incidents and downtimes by severity

IsDown checks Neon One official status page for major/minor outages or downtimes. A major outage is when Neon One experiences a critical issue that severely affects one or more services/regions. A minor incident is when Neon One experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Neon One outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Neon One

Neon One and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Neon One outages and downtimes

IsDown collects all information from the outages published in Neon One status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Neon One maintenance events

Neon One publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Neon One outages that impact your business

IsDown monitors Neon One and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Neon One but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Neon One and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with Neon One or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Neon One and other services.

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Send outage information from Neon One and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Neon One and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share Neon One status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Neon One down?'

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Neon One Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Neon One outages, IsDown monitors Neon One's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Neon One status page monitoring with real-time incident details.
Monitor 4,522+ services including Neon One in a single dashboard.
Instant Neon One outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Neon One official status and user-reported issues.
Maintenance feed for Neon One
Granular alerts filtering by Neon One components and regions.
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Frequently Asked Questions

Is Neon One down today?

Neon One isn't down. You can check Neon One status and incident details on the top of the page. IsDown continuously monitors Neon One official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Neon One status?

Neon One is currently operational. You can check Neon One status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Neon One outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Neon One down today or just slow?

Currently there's no report of Neon One being slow. Check on the top of the page if there are any reported problems by other users.

How are Neon One outages detected?

IsDown monitors the Neon One official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Neon One having an outage right now?

Neon One last outage was on October 21, 2025 with the title "Gives Day account login and search page loading issues"

How to check if Neon One is down?

Why use IsDown to monitor Neon One instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Neon One and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Neon One?

IsDown and DownDetector help users determine if Neon One is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Neon One's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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