Outage in Neon One
Intermittent charging issues with Neon Pay
Major
March 20, 2026 - Started about 7 hours ago
Official incident page
Official incident page
Incident Report
We are currently investigating an issue causing charges to intermittently fail on Neon Pay across all applications.
Need to monitor Neon One outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
MONITORING
about 5 hours ago - at 03/21/2026 12:00AM
All charges have continued to process as expected - we will continue to monitor the situation before marking this as fully resolved.
IDENTIFIED
about 6 hours ago - at 03/20/2026 11:00PM
We have isolated the issue and mitigated the affect to Payments. All charges are currently processing as expected and we are continuing to monitor as we work towards full resolution.
INVESTIGATING
about 7 hours ago - at 03/20/2026 10:14PM
We are currently investigating an issue causing charges to intermittently fail on Neon Pay across all applications.
Latest Neon One outages
CRM Latency - 4 days ago
Neon Pay Portal Timeout Error - 5 days ago
Credit Card processing error with Neon Pay - 9 days ago
Inspire WordPress Platform Only - 9 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
