Outage in Neon One

Arts People login error messaging

Resolved Minor

April 13, 2026 - Started 18 days ago - Lasted about 1 hour
Official incident page

Incident Report

Admin users during login to the Arts People application are seeing a message stating, "ERROR: constraint "primary_key" for table "db_t_page_history" does not exist." Please note that the Arts People engineering team is aware of the error being surfaced and are working to resolve. In the meantime, selecting the Administrator Login button WILL bring the user into the application as expected. Please reach out to Arts People support if you are unable to get into the application after selecting Administrator Login when seeing this error.

Components affected

Neon One Arts People

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Latest Updates ( sorted recent to last )

RESOLVED 18 days ago - at 04/13/2026 02:55PM

A fix for this issue has been released, resolving the error. Please reach out to Arts People support with any questions or if this issue persists.

IDENTIFIED 18 days ago - at 04/13/2026 01:46PM

Admin users during login to the Arts People application are seeing a message stating, "ERROR: constraint "primary_key" for table "db_t_page_history" does not exist." Please note that the Arts People engineering team is aware of the error being surfaced and are working to resolve. In the meantime, selecting the Administrator Login button WILL bring the user into the application as expected.

Please reach out to Arts People support if you are unable to get into the application after selecting Administrator Login when seeing this error.

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