Outage in Neon One
Arts People System Slowdown
Resolved MajorIncident Report
We are currently investigating an issue with the Arts People system that is causing admin and public page slow downs. Pages are taking anywhere from 20-60 seconds to load. We will update this status page as soon as we have more information on a solution. Thank you for your patience.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 03/10/2026 02:03PM
After continued monitoring of this situation, this incident is now resolved.
MONITORING
17 days ago - at 03/04/2026 03:40PM
We are continuing to monitor to ensure that issues do not recur.
MONITORING
17 days ago - at 03/03/2026 09:26PM
A fix has been implemented and we are continuing to monitor to ensure the issue does not recur.
IDENTIFIED
17 days ago - at 03/03/2026 08:22PM
We are seeing improved performance on admin and public pages but are still working to fully resolve the issue.
IDENTIFIED
17 days ago - at 03/03/2026 07:05PM
We are seeing improved performance on admin and public pages but are still working to fully resolve the issue.
IDENTIFIED
17 days ago - at 03/03/2026 06:12PM
We are continuing to work on a fix for this issue. Thank you for your continued patience as we get service restored.
IDENTIFIED
17 days ago - at 03/03/2026 05:41PM
The issue has been identified and we are working to implement a fix to resolve the issue. Thank you again for your patience.
INVESTIGATING
18 days ago - at 03/03/2026 04:28PM
We are currently investigating an issue with the Arts People system that is causing admin and public page slow downs. Pages are taking anywhere from 20-60 seconds to load. We will update this status page as soon as we have more information on a solution. Thank you for your patience.
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