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Outage in Neon One

Arts People System Slowdown

Resolved Major
March 03, 2026 - Started about 1 month ago - Lasted 7 days
Official incident page

Incident Report

We are currently investigating an issue with the Arts People system that is causing admin and public page slow downs. Pages are taking anywhere from 20-60 seconds to load. We will update this status page as soon as we have more information on a solution. Thank you for your patience.
Components affected
Neon One Arts People

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/10/2026 02:03PM

After continued monitoring of this situation, this incident is now resolved.

MONITORING about 1 month ago - at 03/04/2026 03:40PM

We are continuing to monitor to ensure that issues do not recur.

MONITORING about 1 month ago - at 03/03/2026 09:26PM

A fix has been implemented and we are continuing to monitor to ensure the issue does not recur.

IDENTIFIED about 1 month ago - at 03/03/2026 08:22PM

We are seeing improved performance on admin and public pages but are still working to fully resolve the issue.

IDENTIFIED about 1 month ago - at 03/03/2026 07:05PM

We are seeing improved performance on admin and public pages but are still working to fully resolve the issue.

IDENTIFIED about 1 month ago - at 03/03/2026 06:12PM

We are continuing to work on a fix for this issue. Thank you for your continued patience as we get service restored.

IDENTIFIED about 1 month ago - at 03/03/2026 05:41PM

The issue has been identified and we are working to implement a fix to resolve the issue. Thank you again for your patience.

INVESTIGATING about 1 month ago - at 03/03/2026 04:28PM

We are currently investigating an issue with the Arts People system that is causing admin and public page slow downs. Pages are taking anywhere from 20-60 seconds to load. We will update this status page as soon as we have more information on a solution. Thank you for your patience.

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