Outage in Neon One
Venmo button not appearing in browsers other than Safari on iOS devices
Major
March 06, 2026 - Started 3 months ago
Official incident page
Official incident page
Incident Report
The issue has been identified and a fix is being implemented.
Components affected
Neon One Neon Pay Neon One Neon CRM Neon One Arts PeopleLatest Updates ( sorted recent to last )
IDENTIFIED
29 days ago - at 04/21/2026 08:16PM
Our partners at PayPal are finalizing a fix for the Venmo button visibility issue on iOS (non-Safari browsers). The current estimated resolution window is late April. We are in active communication with their team and will provide the exact resolution date as soon as it becomes available.
IDENTIFIED
2 months ago - at 03/10/2026 09:12PM
We have identified that the root cause originates with one of our service partners. We are in active communication with their technical team and are monitoring their progress closely for a resolution.
IDENTIFIED
3 months ago - at 03/06/2026 07:54PM
The issue has been identified and a fix is being implemented.
Latest Neon One outages
Arts People login error messaging - about 1 month ago
Intermittent charging issues with Neon Pay - 2 months ago
CRM Latency - 2 months ago
Neon Pay Portal Timeout Error - 2 months ago
Credit Card processing error with Neon Pay - 2 months ago
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