Outage in Neon One

CRM Page Loading

Resolved Major

December 19, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We’re experiencing delay in loading CRM pages. Our team is investigating the issue.

Components affected

Neon One Neon CRM

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 12/19/2025 07:46PM

This incident has been resolved.

MONITORING about 2 months ago - at 12/19/2025 07:26PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 12/19/2025 07:26PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 12/19/2025 07:18PM

We are experiencing a delay in loading pages within CRM. Our team has identified the probable cause and are deploying a fix.

INVESTIGATING about 2 months ago - at 12/19/2025 07:08PM

We’re experiencing delay in loading CRM pages. Our team is investigating the issue.

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