Outage in Overleaf

Scheduled database maintenance

Resolved Minor

July 31, 2023 - Started over 2 years ago - Lasted about 23 hours
Official incident page

Incident Report

Overleaf will be partially down for routine maintenance from 7 UTC to 9 UTC on 1 August 2023. The following may be affected by the maintenance: - access to project-history - logging in or registering through institutional single sign on (SSO) - adding or removing emails or affiliations - deleting your account - viewing your subscription settings - university portals - templates, articles and examples in the gallery - publishing via the publish menu [Should this be "Submit"] - creating projects through IEEE Collabratec™ - the IEEE LaTeXQC (LaTeX Analyzer) service - the latex conversions API - direct git pull and push for some older projects - access to legacy Overleaf v1 projects not imported to Overleaf v2 Project listing, editing and compiling should not be affected.

Components affected

Overleaf Git Access (git.overleaf.com) Overleaf

Need to monitor Overleaf outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 08/01/2023 10:07AM

This incident has been resolved.

MONITORING over 2 years ago - at 08/01/2023 09:03AM

The maintenance is now complete, and we are continuing to monitor.

IDENTIFIED over 2 years ago - at 08/01/2023 08:14AM

We are still finishing off this maintenance period. History and git access are still offline for some users.

INVESTIGATING over 2 years ago - at 08/01/2023 08:06AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 08/01/2023 07:01AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 07/31/2023 10:51AM

Overleaf will be partially down for routine maintenance from 7 UTC to 9 UTC on 1 August 2023. The following may be affected by the maintenance:

- access to project-history
- logging in or registering through institutional single sign on (SSO)
- adding or removing emails or affiliations
- deleting your account
- viewing your subscription settings
- university portals
- templates, articles and examples in the gallery
- publishing via the publish menu [Should this be "Submit"]
- creating projects through IEEE Collabratec™
- the IEEE LaTeXQC (LaTeX Analyzer) service
- the latex conversions API
- direct git pull and push for some older projects
- access to legacy Overleaf v1 projects not imported to Overleaf v2

Project listing, editing and compiling should not be affected.

Latest Overleaf outages

Some publisher submissions failing - 23 days ago

Issues with AI features - about 1 month ago

GitHub Sync Issues - about 2 months ago

Git Bridge unavailable - 4 months ago

Support response currently unavailable - 4 months ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook