Outage in OwnBackup
Archive - Failure when onboarding
Resolved Minor
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Outage Details
Components affected
OwnBackup User Access OwnBackup User Access OwnBackup User Access OwnBackup User Access OwnBackup User Access OwnBackup User AccessLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The Archive team has identified an issue where in some cases users who install a fresh new Archive or users who try to re-auth will fail when trying to connect to the server
The OwnBackup team has identified an issue where new customers onboarding to Archive will fail.
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