Outage in Paddle

Some customers are experiencing issues with our Invoices (UI previews)

Resolved Minor
March 28, 2024 - Started about 1 month ago - Lasted 20 minutes

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Outage Details

Our engineers are currently investigating an issue with loading Invoice previews (UI) for Paddle Billing and Classic. We will update the status of the service along with the steps we've taken to resolve the issue once our engineers have found the cause and restored our usual service.
Components affected
Paddle Seller Dashboard
Latest Updates ( sorted recent to last )
about 1 month ago - at 03/28/2024 12:49PM

Our engineers are currently investigating an issue with loading Invoice previews (UI) for Paddle Billing and Classic. We will update the status of the service along with the steps we've taken to resolve the issue once our engineers have found the cause and restored our usual service.

about 1 month ago - at 03/28/2024 01:01PM

We have identified the issue and our engineering team is working on deploying a fix. Currently invoice previews aren't loading.
We will update as soon as our dashboard is fully operational again.

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