Outage in PagerDuty

Email deliverability outbound is impacted right now

Resolved Minor
June 09, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Email deliverability is impacted right now, and we are investigating and will update again soon. Incident notifications are not affected at this time
Components affected
PagerDuty Notification Delivery
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 06/09/2022 03:05PM

We are seeing improvement with outbound email deliverability. We will update further once we know more information

INVESTIGATING about 3 years ago - at 06/09/2022 02:47PM

We are continuing to investigate email outbound deliverability issues. The emails affected are administrative emails such as password resets (both regions), invitation emails (both regions), on-call readiness report emails, email status updates (EU only). PagerDuty incident notification emails are not being affected.

We are seeing intermittent success of outbound emails. We will update as as we learn more in due course.

INVESTIGATING about 3 years ago - at 06/09/2022 02:05PM

We are continuing to investigate email deliverability issues and will update in due course. Incident email notifications are not affected.

INVESTIGATING about 3 years ago - at 06/09/2022 01:40PM

Email deliverability is impacted right now, and we are investigating and will update again soon. Incident notifications are not affected at this time

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