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The certificates and the chain used for GlobalProtect App Log Collection and ADEM expire on June 3, 2022. If you are a current ADEM customer, please be sure to renew the certificates for GlobalProtect App Log Collection and ADEM before June 3, 2022. Once the certificate is renewed, existing endpoints with ADEM agent version 2.2.38 and above will continue to work as expected however new endpoints or endpoints running ADEM agent versions lower than 2.2.38 will require an ADEM agent version upgrade. The ADEM agent version can be upgraded by installing the GP app version 5.2.11/6.0.1 or upgraded out-of-band with the ADEM agent software bundle available on the CSP portal without upgrading your GlobalProtect app version. Please refer to this document for more information about upgrading ADEM using the build available in the CSP portal. If you do not renew the certificates before June 3, 2022, new and existing clients will not be able to connect to the ADEM and GP app log collection service.
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