Prisma Access - Cloud Services Plugins Before 2.0 Will Be End-Of-Life (EoL) on June 16, 2021

This is a courteous reminder to inform you that if you have a Panorama managed Prisma Access tenant, then you must upgrade to the 2.0-preferred or 2.0-Innovation plugin before 8PM on June 16th, 2021 (Pacific time). Plugin versions prior to 2.0 will be end of life after June 16th. The following table shows the plugin version compatibility with the dataplane version.



Dataplane Version
Required Minimum Cloud Services Plugin Version


9.1.7
2.0-Preferred


10.0.3
2.0-Innovation

If you are running a Prisma Access (Panorama Managed) deployment that uses a Cloud Services plugin that is earlier than 2.0 and have had your dataplane upgraded to either 9.1.7 or 10.0.3, you must upgrade your plugin to the minimum supported 2.0 version (either 2.0 Preferred or 2.0 Innovation) before June 16, 2021. The supported Cloud Services plugin version depends on the dataplane that your deployment is running. 

The following table shows the Cloud Services plugin 2.0 version that you must upgrade to before June 16, 2021. If you do not see the Cloud Services plugin version available for download after the dataplane upgrade, contact your authorized Palo Alto Networks representative or partner or open a support case.



Dataplane Version
Required Minimum Cloud Services Plugin Version


9.1.7
2.0-Preferred


10.0.3
2.0-Innovation



To check your Cloud Services and dataplane versions, select Panorama > Cloud Services > Configuration > Service Setup. The Cloud Services version displays in the Plugin Alert area and the dataplane version displays in the DataPlane PAN-OS version area.