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This incident has been resolved.
A fix has been implemented on the third party's end, and we are monitoring the results
We have confirmed that these incidents are currently due to a third-party outage, with Pusher. You can view their status page here: https://status.pusher.com/incidents/p6y3557x0hy6
We have reports that this is causing issues with sending and opening documents, we'll update as we gain more clarity on the issue
Pusher, a third party tool we use is experiencing an outage of their services. This may affect PandaDoc until it is resolved. We are currently investigating what we can do to mitigate this.
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Quickly identify external outages that impact your business. We are monitoring more than 2500 services in real time.
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IsDown aggregates the information from the status pages of all your services, making it easy to monitor the health of all your services in one place. Say goodbye to managing each status page individually - our service simplifies the process.
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Say goodbye to wasting time trying to diagnose issues with your services - our 24/7 monitoring service does the work for you. We'll notify you if there is an incident, so you can focus on other tasks.
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