Outage in Panther Labs

Scheduled Queries and Log Onboarding Issues

Resolved Minor
April 15, 2022 - Started about 2 years ago - Lasted 3 days
Official incident page

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Outage Details

Panther is investigating an issue potentially preventing Scheduled Queries from saving and preventing accounts from adding new log sources. The one currently known, impacted customer has been notified directly. Existing scheduled queries and log sources are working as expected. We will update this incident and communicate directly with any impacted customers as we learn more.
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 04/18/2022 04:53PM

A fix has been deployed and customers are no longer affected by this issue.

We will continue to monitor this situation to verify no further remediation is needed and update this incident.

IDENTIFIED about 2 years ago - at 04/15/2022 06:21PM

Panther has identified the root cause of an issue preventing Scheduled Queries from saving and preventing the onboarding of new log sources. Only one customer is known to be impacted and they have been notified directly.

Existing scheduled queries and log sources are still working as expected for all customers. We will continue to update this incident.

INVESTIGATING about 2 years ago - at 04/15/2022 03:51PM

Panther is investigating an issue potentially preventing Scheduled Queries from saving and preventing accounts from adding new log sources. The one currently known, impacted customer has been notified directly. Existing scheduled queries and log sources are working as expected.

We will update this incident and communicate directly with any impacted customers as we learn more.

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