Never miss when your external dependencies are down. Instant notifications when there are outages.
Resolved Major Temporary Website Issues
Our systems are down due to an unknown issue affecting most of our customers. Parserr customers cannot navigate through the website, log in to the platform or access any services, including parsing emails, receiving, and integrating. Our IT team is working to resolve the matter as soon as possible. Emails are retained despite the outage. They will be automatically processed upon resolution of the issue. We expect to resolve the problem within the next few minutes. Thanks for your patience.
Resolved Major Parserr Not Receiving Emails Due to Provider Issues
Sorry, but since about 7:00am PT Parserr has not been receiving emails due to technical issues with our email service provider. The issue is affecting many email services worldwide, due to the expiration of a root SSL certificate. You can read more about the issue here: https://scotthelme.co.uk/lets-encrypt-old-root-expiration/ . Emails are retained in spite of the outage. They will be automatically processed upon resolution of the issue. We expect to resolve the issue within the next few hours. Thanks for your patience.
Resolved Major Search and Replace and Sharepoint Incident
We are experiencing an incident related to parsing using our "Search and Replace" function. Also, our Sharepoint integration is not working properly. We have identified fixes for both issues and are deploying them within a few hours. Sorry about the disruption.
Resolved Major Interruption to Excel Exports
Sorry, but we are experiencing an interruption to our ability to send Excel exports as attachment emails. Other integrations remain working. Please bear with us while we resolve this incident.
Resolved Major Unable to create new Zapier connections
We have identified a problem when creating or reconnecting Zapier connections. Zapier displays the error message "authentication failed: The app returned "An error has occurred." We are treating this at the highest priority level.
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
No more frantic searching for the source of the problem.
All of your service statuses in one place
Check the status of all your services in one place. No more going to each of the status pages and managing them individually.
Notifications of incidents in real time
We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
Notifications in your favorite channel
Get instant notifications in your email, Slack, or Discord.
Keep track of scheduled maintenance
Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Set the notification level for each service
Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
Integrate with your current workflows
Using Zapier or Webhooks, you can easily integrate notifications into your processes.
Receive a Weekly Digest
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
Multiple Profiles
Create one profile for each of your teams. One Dashboard and specific Notifications settings for each team.
Only receive notifications for specific components
Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
Engineering
Add another dimension (external systems) to your monitoring data and complement it with the external factors. Monitor the services your company relies on for the development experience. Don't waste time looking elsewhere, when it's an external outage.
Customer Support
Know before your clients tell you. Anticipate possible issues and make the necessary arrangements. Understand if your business is being impacted by outages in external services.
Marketing
One of your competitors is down? Maybe a good time to spread the word about your service.
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You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
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