Outage in Particle

Connectivity issue in North America

Resolved Minor
January 23, 2023 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

A cellular provider is having connectivity trouble, which is causing several devices to be not able to connect in the North American region, we are working to solve this.
Components affected
Particle Cellular Connectivity

Need to monitor Particle outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/24/2023 04:04AM

Particle responded to a cellular disconnect alert at around 6:15PM PDT. Roughly 16% of non-EtherSIM LTE Cat-M1 Devices in the US experienced a brief period of degraded connectivity. The issue has been identified as a cellular operator outage and service has been restored. This incident is marked as resolved.

MONITORING almost 3 years ago - at 01/24/2023 03:06AM

We are seeing a sustained and significant improvement and are urgently driving for further details. More information will be provided here upon receipt.

IDENTIFIED almost 3 years ago - at 01/24/2023 03:00AM

The service has signs of improvement, most of the devices are back online again.

INVESTIGATING almost 3 years ago - at 01/24/2023 02:26AM

A cellular provider is having connectivity trouble, which is causing several devices to be not able to connect in the North American region, we are working to solve this.

Latest Particle outages

Device connectivity instability - 15 days ago
Integration and Logic partial outage - 15 days ago
Integration, Logic & Ledger Outage - 15 days ago
EtherSIM connectivity - 26 days ago
Cellular outage in US - about 1 month ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook