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This incident has been resolved.
Devices dropped offline for around 17 minutes from 17:00:00 to 17:17:00 PDT. Impacted a very low percentage of the fleet, and it affected different countries. All the devices reconnected successfully after this event. We still monitoring this event.
Particle team detected a connectivity issue, which Impacts a very low percentage of the fleet, and it is affecting different countries. This involves the next SKUs: G350, U260/U270, E310
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