Number of Incidents
3 outages
Since last incident
8 days
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Minor · 8 days ago · lasted about 5 hours
US 2G/3G (T-Mobile) Device Drop
We are currently investigating a dip in devices similar in profile to the incident on 9/1, only impacting Electron 2G (G350), Electron 3G (U260/U270), or E Series 2G/3G (E310). We have notified our telephony partner of the incident and are following their investigation.
Minor · 14 days ago · lasted about 4 hours
Minor EtherSIM (US + AT&T) Incident
Particle is investigating a minor drop in connectivity associated with EtherSIM devices connecting in the US on AT&T. Only a very small subset of these devices appear to be impacted.
Major · 22 days ago · lasted 1 day
Particle is investigating a drop in 2G/3G devices in the United States, all signs point to a 2G/3G sunset event. Will post an update once conclusive information has been determined.
Minor · about 1 month ago · lasted about 6 hours
SIM Provisioning Delays (non-EtherSIM devices)
Particle is aware of an issue concerning SIM activation/deactivation(non-EtherSIM). Our MVNO partners are investigating.
Minor · about 2 months ago · lasted about 4 hours
Particle has identified an outage in the Oceania region affecting WiFi connectivity. WiFi devices will be unable to connect until the regional connectivity issues are resolved. The Particle platform is unaffected.
Minor · about 2 months ago · lasted about 2 hours
Degraded performace - location service
Particle is investigating degraded performance for the location service. Impact is limited to Tracker SKUs, and requests to the location components of the API.
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