Particle

Particle Status

Official source
Everything seems OK
Particle had 2 problems in the last month.
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Stats

0 incidents in the last 7 days

2 incidents in the last 30 days

Automatic Checks

Last check: 2 minutes ago

Last known issue: 13 days ago

Latest Incidents

Last 30 days

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Resolved Cloud Compilation Service Degradation

Cloud compilation of firmware code is experiencing intermittent issues. You might not be able to perform Cloud Compile via Workbench, CLI or the Web IDE. You can still perform Local Compile via Workbench and CLI.

Resolved Delay in Google Publish and Subscribe messaging

We see delays in transfer of Publish and Subscribe messages for Google Integrations. This is not critical, as upon retry, messages are successfully transferred. On your console, you might see an elevated error count. We identified that the likely cause is due to network transmission, and are actively monitoring.

Resolved New users not able to register account

New users are not able to register accounts at console.particle.io. We are investigating.

about 1 month ago Official incident report

Resolved Webhook Service Degradation

Webhooks/Integrations may be moderately delayed (up to 3 minutes has been observed) and some events may be dropped. This service degradation began at 2:20PM PST. We have identified root cause with a 3rd Party provider and will provide updates as they become available.

about 1 month ago Official incident report

Resolved Cellular Connectivity Degradation

We are experiencing degradation in cellular connectivity; and some devices might have difficulties connecting to the cloud. We are investigating on this.

about 1 month ago Official incident report

Resolved New pre-EtherSIM CAT-M1 SIM activations currently degraded

Particle's telephony partner for new pre-EtherSIM CAT-M1 device SIMs currently in a degraded state. Activations are expected to take longer than usual.

about 2 months ago Official incident report

Resolved Unable to import devices into Product

Users might not be able to import of devices into Product. We are investigating on this.

about 2 months ago Official incident report

Resolved Sim management unavailable on Gen2 platform

Our MVNO partner is currently not processing SIM management requests. We are reaching out and investigating. The Electron and E-Series 2G/3G SIM activations/deactivations are affected.

Resolved SIM Activation/Deactivation Unavailable for Electrons and E-Series 2G/3G

SIM Activation and Deactivation operations are currently unavailable for Electrons and E-Series 2G/3G devices only. We have identified the issue and are working to implement a fix. There are no additional issues with the REST API; only SIM management for this device type subset is affected.

Resolved Brief Webhook/Integration Service Degradation

There was a brief period of Webhook/Integration service degradation today (1/15) from 4:35-4:42AM PST. Service has returned to normal operational bounds.

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