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Resolved Minor Title: Intermittent Issue with delivering Webhooks
We are seeing intermittent issues with Webhooks and Integrations. We will provide another update soon.
Resolved Minor EtherSIM Connectivity Incident
Particle is investing a small drop in EtherSIM devices beginning at around 5:15AM PDT. Most devices have since reconnected with minimal impact, but a small number of devices remain offline and attempting to connect.
Resolved Minor Investigating Drop in Webhooks
Particle is investigating a small drop in webhooks/integrations. We are currently assessing scope of impact and identifying cause.
Resolved Minor Small Degradation in Webhook Performance
We have identified a small percentage of dropped Webhooks. We are currently investigating and will post an update ASAP.
SIM State Management for the BRN310, B523 and T523 have been experiencing delays for the past week, coming to a head this morning. SIM activations and deactivations for the SKUs in question may result in long periods stuck in the "updating" state. Should this state persist, or if you are performing mission critical operations with these SKUs, please open a ticket at support.particle.io. We are working with our downstream partner to resolve the issue.
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
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Add another dimension (external systems) to your monitoring data and complement it with the external factors. Monitor the services your company relies on for the development experience. Don't waste time looking elsewhere, when it's an external outage.
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One of your competitors is down? Maybe a good time to spread the word about your service.
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