Is Particle Down?

Particle status is operational

IsDown is monitoring Particle's official status page in real time.

Stats for Particle official incidents in the last 30 days

Number of Incidents

3 outages

Since last incident

8 days

Users reports for Particle in the last 12 hours

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Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Particle.

Monitor and keep track of Particle's current and past outages

Minor · 8 days ago · lasted about 5 hours

US 2G/3G (T-Mobile) Device Drop

We are currently investigating a dip in devices similar in profile to the incident on 9/1, only impacting Electron 2G (G350), Electron 3G (U260/U270), or E Series 2G/3G (E310). We have notified our telephony partner of the incident and are following their investigation.

Minor · 14 days ago · lasted about 4 hours

Minor EtherSIM (US + AT&T) Incident

Particle is investigating a minor drop in connectivity associated with EtherSIM devices connecting in the US on AT&T. Only a very small subset of these devices appear to be impacted.

Major · 22 days ago · lasted 1 day

2G/3G Connectivity Event

Particle is investigating a drop in 2G/3G devices in the United States, all signs point to a 2G/3G sunset event. Will post an update once conclusive information has been determined.

Minor · about 1 month ago · lasted about 6 hours

SIM Provisioning Delays (non-EtherSIM devices)

Particle is aware of an issue concerning SIM activation/deactivation(non-EtherSIM). Our MVNO partners are investigating.

Minor · about 2 months ago · lasted about 4 hours

Regional WiFi outage

Particle has identified an outage in the Oceania region affecting WiFi connectivity. WiFi devices will be unable to connect until the regional connectivity issues are resolved. The Particle platform is unaffected.

Minor · about 2 months ago · lasted about 2 hours

Degraded performace - location service

Particle is investigating degraded performance for the location service. Impact is limited to Tracker SKUs, and requests to the location components of the API.

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Frequently Asked Questions

Is Particle down right now? What is Particle current status?
Particle seems to be up and running. We've updated the status 3 minutes ago.
Was Particle down today?
Particle is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Particle, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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