Number of Incidents
1 outages
Since last incident
17 days
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Minor · 17 days ago · lasted about 5 hours
US 2G/3G (T-Mobile) Device Drop
We are currently investigating a dip in devices similar in profile to the incident on 9/1, only impacting Electron 2G (G350), Electron 3G (U260/U270), or E Series 2G/3G (E310). We have notified our telephony partner of the incident and are following their investigation.
Major · about 1 month ago · lasted 1 day
Particle is investigating a drop in 2G/3G devices in the United States, all signs point to a 2G/3G sunset event. Will post an update once conclusive information has been determined.
Minor · 4 months ago · lasted about 12 hours
Belgium / Netherlands Drop in 2G/3G Connectivity
Particle is investigating a moderate drop in healthy connections specific to 2G/3G devices in Belgium and the Netherlands. All signs point to a network issue.
Minor · 5 months ago · lasted about 1 hour
Cellular connectivity Incident
Particle team detected a connectivity issue, which Impacts a very low percentage of the fleet, and it is affecting different countries. This involves the next SKUs: G350, U260/U270, E310
Minor · over 1 year ago · lasted about 1 month
AT&T’s announced 2G/3G Shutdown is occurring on Tuesday, 2/22/22. Particle 2G/3G devices in the United States with available T-Mobile service are expected to connect via T-Mobile (until T-Mobile completes its own 2G/3G sunset - see the link below for more information). US 2G/3G devices dependent on AT&T coverage only will no longer be able to connect. You can find more information about this event here: https://community.particle.io/t/at-t-3g-shutdown-impacts-and-mitigation/.
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