Outage in Particle

SIM Management Outage

Resolved Minor
January 22, 2024 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

Particle has identified an outage affecting our telephony providers ability to validate SIM activation and deactivation. SKU affected: -Electron 2G (G350) -Electron 3G (U260/U270) -E Series 2G/3G (E310)

Need to monitor Particle outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/22/2024 07:47PM

This incident has been solved and all the pending changes activation/deactivation related was solved.

MONITORING almost 2 years ago - at 01/22/2024 05:53PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 01/22/2024 04:22PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 01/22/2024 03:57PM

Particle has identified an outage affecting our telephony providers ability to validate SIM activation and deactivation. SKU affected:

-Electron 2G (G350)
-Electron 3G (U260/U270)
-E Series 2G/3G (E310)

Latest Particle outages

Device connectivity instability - about 2 months ago
Integration, Logic & Ledger Outage - about 2 months ago
EtherSIM connectivity - about 2 months ago
Cellular outage in US - 2 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook