Outage in Particle

Network Degradation in South Africa

Resolved Minor
September 18, 2025 - Started about 7 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

The Particle team has identified connectivity issues affecting devices located in South Africa (ZA). Devices in this region may experience difficulties establishing or maintaining cellular connections. The Particle team is actively working with cellular partners to investigate the issue and gather more details. Updates will be provided as soon as more information becomes available.
Components affected
Particle Cellular Connectivity
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 09/18/2025 04:30PM

This incident has been resolved.

MONITORING about 6 hours ago - at 09/18/2025 03:09PM

Particle team has observed that devices in South Africa (ZA) are back online and connections are stable. We will continue monitoring closely to ensure ongoing reliability.

INVESTIGATING about 7 hours ago - at 09/18/2025 02:21PM

The Particle team has identified connectivity issues affecting devices located in South Africa (ZA). Devices in this region may experience difficulties establishing or maintaining cellular connections.

The Particle team is actively working with cellular partners to investigate the issue and gather more details. Updates will be provided as soon as more information becomes available.

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