Outage in Particle

Network Degradation in South Africa

Resolved Minor

September 18, 2025 - Started 7 months ago - Lasted about 2 hours
Official incident page

Incident Report

The Particle team has identified connectivity issues affecting devices located in South Africa (ZA). Devices in this region may experience difficulties establishing or maintaining cellular connections. The Particle team is actively working with cellular partners to investigate the issue and gather more details. Updates will be provided as soon as more information becomes available.

Components affected

Particle Cellular Connectivity

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/18/2025 04:30PM

This incident has been resolved.

MONITORING 7 months ago - at 09/18/2025 03:09PM

Particle team has observed that devices in South Africa (ZA) are back online and connections are stable. We will continue monitoring closely to ensure ongoing reliability.

INVESTIGATING 7 months ago - at 09/18/2025 02:21PM

The Particle team has identified connectivity issues affecting devices located in South Africa (ZA). Devices in this region may experience difficulties establishing or maintaining cellular connections.

The Particle team is actively working with cellular partners to investigate the issue and gather more details. Updates will be provided as soon as more information becomes available.

Latest Particle outages

EtherSIM - Service degradation - about 1 month ago

EtherSIM Outage - about 1 month ago

Tachyon <-> Particle cloud - about 2 months ago

SIM activation delays - 3 months ago

Device connectivity instability - 6 months ago

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