Outage in PBS Public

Bento: Blank Page Updates 5.9.2023

Resolved Major
May 09, 2023 - Started 12 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We're currently looking into an issue where Bento pages were updated in the early hours of 5.9.2023 and now display no content apart from the site header and footer. Please follow this page for updates.
Components affected
PBS Public HostedBento
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/09/2023 03:43PM

The rollback has been successfully completed. All affected pages have been restored to their state before the update was made this morning. This issue occurred due to an unintended side-effect of a wider Bento update made in the early hours of 5.9.2023.

If you see any additional issues, please submit a ticket at digitalsupport.pbs.org

IDENTIFIED 12 months ago - at 05/09/2023 01:33PM

We are attempting to restore the content on the affected pages. Please continue to follow this page for updates.

INVESTIGATING 12 months ago - at 05/09/2023 01:14PM

We're currently looking into an issue where Bento pages were updated in the early hours of 5.9.2023 and now display no content apart from the site header and footer. Please follow this page for updates.

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