Outage in PBS Public

Some 502 Errors on pbs.org and App loading issues

Resolved Minor
April 28, 2024 - Started 19 days ago - Lasted about 11 hours
Official incident page

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Outage Details

Starting about 9:20pm Eastern 04/27/24 some using were receiving 502 errors when signing in and watching videos on pbs.org. There were also some trouble with some Apps opening, particularly Roku. Our engineering team took some temporary steps to correct the issue and will continue to investigate for a long-term fix.
Components affected
PBS Public PBS Video Portal PBS Public PBS Mobile and OTT Apps PBS Public PBS Website
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 04/28/2024 03:35PM

This incident has been resolved.

INVESTIGATING 19 days ago - at 04/28/2024 04:41AM

Starting about 9:20pm Eastern 04/27/24 some using were receiving 502 errors when signing in and watching videos on pbs.org. There were also some trouble with some Apps opening, particularly Roku. Our engineering team took some temporary steps to correct the issue and will continue to investigate for a long-term fix.

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