Outage in PBS Public

Media Manager Video Ingestions Failing from Amazon S3 URL

Resolved Minor
April 10, 2024 - Started 9 months ago - Lasted 24 minutes
Official incident page

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Outage Details

We are currently looking into an issue preventing video URLs from ingesting into Media Manager when the videos have been added to an Amazon S3 folder. Video file uploads made directly from the computer are not affected, and this function in Media Manager can be used to ingest videos while we investigate this issue.
Components affected
PBS Public Media Manager Console
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 04/10/2024 02:57PM

This issue has been resolved.

INVESTIGATING 9 months ago - at 04/10/2024 02:46PM

We are currently looking into an issue preventing video URLs from ingesting into Media Manager when the videos have been added to an Amazon S3 folder. Video file uploads made directly from the computer are not affected, and this function in Media Manager can be used to ingest videos while we investigate this issue.

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