Outage in Permutive

Delays in S3 Routing (Batch) data sync

Resolved Minor
August 29, 2023 - Started 8 months ago - Lasted about 24 hours
Official incident page

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Outage Details

We have identified an incident in our event ingestion over the weekend on Sunday, August 27th which has resulted in data not being delivered to customers with S3 Routing v1 (Batch) product for events occurred on August 27th & 28th.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/30/2023 03:19PM

This incident has now been resolved. All past data is ingested & ingestion working properly.

MONITORING 8 months ago - at 08/30/2023 02:00AM

Data from August 27th and August 28th have been ingested and will be synced as per the S3 Batch Routing sync today. There are still slight delays impacting August 29th data, meaning that today's sync may not deliver yesterdays data in full. We will continue to monitor the ingestion of the data for syncing.

MONITORING 8 months ago - at 08/29/2023 03:58PM

Our engineering team has resolved the underlying issue. S3 Routing v1 (Batch) data for dates August 27th and 28th have begun processing and will be received tomorrow on the 30th. We will continue to monitor the ingestion of the data for syncing tomorrow.

IDENTIFIED 8 months ago - at 08/29/2023 03:57PM

We have identified an incident in our event ingestion over the weekend on Sunday, August 27th which has resulted in data not being delivered to customers with S3 Routing v1 (Batch) product for events occurred on August 27th & 28th.

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