Outage in PetDesk

Elevated Errors & Latency

Resolved Minor
August 15, 2022 - Started over 1 year ago
Official incident page

IsDown continuously monitors the PetDesk status page and multiple sources to provide up-to-date information. Check back with us for the latest PetDesk uptime status.

Outage Details

We are investigating reports of elevated errors and slow loading times.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/15/2022 08:44PM

Failover to DB secondary and reboot of primary resolved issues. DB CPU continues to run slightly higher than in recent history, but this is explicable by normal variations in usage. Incident Resolved.

MONITORING over 1 year ago - at 08/15/2022 06:24PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 08/15/2022 06:03PM

Attempting to resolve through failover to secondary

INVESTIGATING over 1 year ago - at 08/15/2022 06:02PM

After investigation and load reductions, we continue to see elevated resource usage on the primary DB.

INVESTIGATING over 1 year ago - at 08/15/2022 04:34PM

Some users are experiencing issues loading pages in our Dashboard web application. We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 08/15/2022 02:02PM

We are investigating reports of elevated errors and slow loading times.

Latest PetDesk outages

Delayed Syncs - about 1 month ago
Failed Syncs - 5 months ago
Dashboard slow load times - 7 months ago
Intermittent Errors - 9 months ago

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