We continuously monitor the official PetDesk status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last PetDesk outages.
Major
Errors sending two-way messages
An issue that prevented the delivery of Two-Way and other SMS communications was identified and fixed. We are monitoring the status of these systems.
Minor
Potential Errors - AVImark Version 2022.10.2.0
AVImark users on version 2022.10.2.0 may experience issues, typically related to writeback functionality through PetDesk for Two-Way Messaging or Direct Confirmations. This issue is actively being investigated by our integration partner, Covetrus Connect, who is in communication with AVImark.
Minor
Elevated Errors - Loyalty Redemption
Some users reported elevated errors with loyalty redemptions in our Dashboard web application. This has been resolved.
Minor
We are investigating reports of elevated errors and latency in the Dashboard.
Minor
We are investigating reports of elevated errors and slow loading times.
Minor
We are observing some intermittently slowness with dashboard load times.
Minor
We are investigating reports of elevated errors and timeouts.
Minor
We identified the source of elevated errors and latency for some users. We are monitoring to ensure these errors resolve.
User-reported problems for PetDesk in the last 12 hours. It's a collection of user reports from different sources.
Check the current status of the components