Resolved Regression with newly password protected videos
We have identified that passwords being added to recorded videos are not being enforced. Passwords that have already been added to older videos are not effected. We are working to identify the impacted timeframe and mitigate the issue.
Resolved Unable to record with the Loom Chrome Extension
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Resolved Loom.com was unavailable
Between 5:52 PM EDT to 6:02 PM EDT operations across all Loom applications faced high latencies and error rates. We identified the issue to occur from a schema migration running against our primary database. We were able to detect and mitigate the issue quickly. We sincerely apologize for any inconvenience caused.
Resolved User are unable to use the chrome extension
We have identified the issue and are in the process of releasing a new version that mitigates the issue
Resolved Users are unable to download videos
We are currently investigating this issue.
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