Check if Loom is down, recent outages, user-reported issues, and outages map.
Loom is working normally
Stay on top of outages with IsDown. Monitor the real-time status of all your vendors, SaaS, and tools, including Loom.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Loom status data.
IsDown has tracked 99 incidents since started monitoring Loom status in April 2020. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Sep 12, 2025
04:43 PM EDT
|
Major | Issue with Loom Meeting Recordings in Zoom | about 2 hours |
|
Sep 12, 2025
10:16 AM EDT
|
Never Acknowledged | Widespread outage affecting Loom service | about 1 hour |
|
Sep 04, 2025
01:04 PM EDT
|
Never Acknowledged | Service outage affecting video playback | 40 minutes |
|
Aug 15, 2025
03:35 PM EDT
|
Major | Loom Intermittent Issues | 26 minutes |
|
Jun 04, 2025
01:17 PM EDT
|
Minor | Customers may experience delays or failures receiving emails | about 1 hour |
|
Mar 31, 2025
03:31 PM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | 33 minutes |
|
Mar 18, 2025
12:47 PM EDT
|
Minor | AI document workflows are not generating for some users | 8 minutes |
|
Mar 13, 2025
01:47 PM EDT
|
Minor | Loom Service Degradation | 23 minutes |
|
Mar 11, 2025
05:42 PM EDT
|
Major | loom service degradation | 26 minutes |
|
Feb 27, 2025
03:42 PM EST
|
Minor | Deleted workspaces resulting in Billing Subscription Quantity DLQ noise | 20 minutes |
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
video won't play, even with full internet connection
Transcripts not loading after 1+ hours filmed in native recorder
not letting me sign in via google
Can't unmute myself even with loom having microphone permissions. Terrible site.
loom is not loading, but they are saying it's operational
Getting an error: "Somthing went wrong on our end."
Can't access my workspace
Loom is not loading our videos
unable to play recorded videos
videos showing as uploading after filming
Website is not opening since hours
Can't process a video for uploads or ones created in the platform
won't record when you hit record. won't let you click on videos in your library.
System error, will not load new recordings
Videos wont play, just getting a: Sorry! Something went wrong on our end. We should have a fix soon. Please try refreshing.
None of my videos will play. I get an "Oops, something went wrong on our end. Try refreshing the page." But I've done that several times, and it hasn't worked.
Download not working. Still processing. I can do everything else
loom is not opening, error Sorry! Something went wrong on our end We should have a fix soon. Please try refreshing.
my videos are not playing when I press the start button....
no letting me record a video
Forever loading when I click record
Not able to sign in using Google - sites an authentication error.
It won’t download any videos
Loom's not letting me record anything. It's saying that there's an issue and to try again.
extension nor loom login will let me record a video
cannot access the website or any video
Won't record. Multiple attempts were made.
since yesterday morning, I have been unable to edit in Chrome. I can edit in Safari but the text edit window spreads out across the screen rather than having the text appear in one screen, thereby making it very difficult to edit. I sent two help request and I haven't even received confirmation m...
mac app shuts down immediately after beginning a recording
Message says page not responding
Page is loading then will have error and video functions/setting is not working
Cannot sign into Loom since last night. Her boss says that he can also not get into loom. The in log/refresh circle keeps cirling and nothing happens.
Loom stops recording and is flashing, I have cleared cache removed and reinstalled with no luck.
None of the pages on my loom account are loading.
Not receiving video recordings despite excellent internet connection. videos are cutting off
The video isn't starting even after clicking to play
My video will not play it will just keep loading
Nothing loading, did not save recording, cannot access anything
I can't open and play a video I was sent, and it says "failed to fetch transcript"
No videos are uploading to loom
Loom not allowing me to share screen despite fixing settings
spinning and spinning not loading the page
I have been trying all day to load a screen recording with no success.
Myself and other users cannot play any videos on our account. Have tried with multiple, which were working previously this morning. At this time, they show loading but not playing
The recording keeps stopping and then it shows uploading but never stops uploading
unable to login. Getting OOM out of memory issue
Site isn't loading, can't save videos
it won't let me record a video. as soon as the video starts recording, it stops as if I've hit stop.
Videos are not loading to be watched.
Pages in website not loading properly
Slow & Not connecting
It's not loading. Not the mac app, not the website.
Can't record or load loom
Loom site won't load, "Something went wrong on our end". And our embeded videos won't play.
Can't use loom right now. There's a prompt says "Sorry! Something went wrong on our end. "
Can't access site or recordings.
Sorry! Something went wrong on our end
Loom keeps lagging. can't record a video
loom is broken again. they dont even update their own status page.
can't start the recording
| Component | Status |
|---|---|
| Recording | OK |
| Viewing | OK |
| Authentication | OK |
| Loom AI | OK |
Services commonly monitored together with Loom and alternatives
GitHub
Google Workspace
AWS
Slack
Zoom
Figma
Salesforce
OpenAI
Microsoft 365
HubSpot
1Password
Zapier
Adobe
Azure
Stripe
Quickly access the status of Loom and 4484+ services
It's Free
Video messaging platform that allows users to record and share videos, with features including viewer analytics, secure access, and AI-powered tools for content enhancement.
Monitoring Loom since April 2020
Tracking 4 Loom services and regions
12 incidents in 2025
Number of Incidents
2 issues
Last incident
23 days ago
Be the first to know when Loom goes down
Monitor All your Vendors in One Place
4484+ third-party services available to monitor
Know Before They Know
Alerts 30+ minutes before official updates
Stop the Ticket Flood
Cut "is it down?" tickets by 80%
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Loom isn't down. You can check Loom status and incident details on the top of the page. IsDown continuously monitors Loom official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Loom is currently operational. You can check Loom status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Loom being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Loom official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Loom last outage was on September 12, 2025 with the title "Issue with Loom Meeting Recordings in Zoom"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Loom and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Loom is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Loom's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Loom with maximum flexibility
IsDown monitors Loom for major outages. A major outage is when Loom experiences a critical issue that severely affects one or more services/regions. When Loom marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Loom status page for minor outages. A minor outage is when Loom experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Loom status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Loom publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Loom and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Loom and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
The data and notifications you need, in the tools you already use.
14-day free trial · No credit card required · No code required
