Check if Loom is down, official outages, user-reported issues, and outages map.
Loom is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
See what users are saying about Loom issues that impacted them and how they are affected by the outage.
videos will not load, buffering forever..
Sincitydispatch - I cant upload videos from my devices to my workspace. I can't seem to login into my business acct either for the last 2 days. Contact me immediately (at vlynne@gmail.com) so we can determine what the problem is..
Michael - Can't load workspace or log in.
Desktop app won't log in, web app library inaccessible.
Seth - Loom mac app won't start to record a video. States "Opps, Please try again!" or "Weak internet connection." Ran a speedtest, getting 500mbps down, 40 up..
Abel - Loom is not working AT ALL..
Tyler - Cannot login to loom on desktop. Workspace and videos are completely blank..
Alex - Screen recording is not starting.
Lynette - unable to view library of videos.
We couldn't grab your workspace setting. Please try again..
Workspace unavailable from extension.
Logan - Desktop application not recording. Greyed out "Start Recording" that has no options to resolve.
SL - the editing tools are not working.
Keeps redirecting to https://www.loom.com/welcome?recorded=false and doesn't allow login.
Doug - Audio playback is not working. The video transcript is showing the correct words but no audio is playing back. I've tested on multiple devices and nothing play back the audio, it seems to be a Loom issue..
I can't hear the audio I recorded. Weird bc I can see the captions. I have tested on different browser and on my iPhone. It's the same everywhere. I was able to record videos earlier today (moments earlier) that worked. I have restarted everything..
Videos not saving after recording.
Kevin - any loom video will not display.
Support - Can't watch the videos I recorded.
I was trying to watch a video, but it says, "Sorry! Something went wrong on our end".
asdf - 500 when fetching embedded video.
Loom login, download are not working..
Tanya - I’ve tried watching videos from several individuals accounts and it’s down across the board.
Ellie - When clicking on record a video nothing happens. Chrome extensions opens a useless canvas.
sanjay - timeline view is down cant edit ...play button not seen.
N - Loom recording not working properly..
Leah - My coach has done a check in with loom and sent me a link - it’s not loading and says loom is being slower than normal. Then won’t refresh. Fortnightly Check In - https://www.loom.com/share/f007618d22e140deb68f35ede0bce028.
When clicking "record" desktop app just hangs and doesn't start recording.
I cannot record anything, when i click record the button disappears but nothing starts recording.
video recording not working.
In the last 90 days, Loom had 8 incidents (3 major outages and 5 minor incidents) with a median duration of 51 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
IsDown has tracked 103 incidents since started monitoring Loom status in April 2020. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Loom outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
Service outage affecting multiple features
Users report inability to load workspaces, access video libraries, and start screen recordings, s...
|
Dec 17, 2025 at 12:14 AM UTC
Never acknowledged
|
about 1 hour |
|
We are aware of some customers that are experiencing no audio when viewing their Loom recordings....
|
Nov 19, 2025 at 10:32 PM UTC
|
about 7 hours |
|
Widespread video service outage
Users report inability to view, embed, or download videos. Problems include '500 errors' and logi...
|
Nov 18, 2025 at 12:23 AM UTC
Never acknowledged
|
about 1 hour |
|
Possible Outage Indicated by User Reports
|
Oct 30, 2025 at 07:26 PM UTC
Never acknowledged
|
34 minutes |
|
Possible Outage Indicated by User Reports
|
Oct 28, 2025 at 02:49 PM UTC
Never acknowledged
|
35 minutes |
|
We are investigating an issue with Recording, Loom AI, Authentication, and billing that is impact...
|
Oct 27, 2025 at 03:35 PM UTC
|
about 6 hours |
|
We are investigating an issue with Recording, Loom AI, Authentication, and billing that is impact...
|
Oct 27, 2025 at 02:02 PM UTC
IsDown detected about 2 hours before official update
|
4 minutes |
|
We have noticed that Atlassian Cloud services are impacted and our teams are actively investigati...
|
Oct 20, 2025 at 07:56 AM UTC
|
about 21 hours |
|
From 5:03 AM ET to 4:15 PM ET, some customers were unable to record Zoom meetings using Loom Meet...
|
Sep 12, 2025 at 08:43 PM UTC
|
about 2 hours |
|
Widespread outage affecting Loom service
Users report inability to load domains, connect to Loom, access workspaces, and load videos. Comm...
|
Sep 12, 2025 at 02:16 PM UTC
Never acknowledged
|
about 1 hour |
| Component | Status | Details |
|---|---|---|
| Authentication status | OK | View details |
| Loom AI status | OK | View details |
| Recording status | OK | View details |
| Viewing status | OK | View details |
IsDown has maintained continuous monitoring of Loom, a Video Platforms solution, since April 2020. Our database contains 103 documented incidents from the past 6 years, giving us deep insight into Loom's reliability patterns and typical resolution times. We parse Loom's official status page across all 4 components, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.
When Loom experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor Loom and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of Loom (and 5,420+ other services) for issues. We collect the status and outage information across all 4 Loom components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Loom and other services, focusing only on those affecting your business.
IsDown checks Loom official status page for major/minor outages or downtimes. A major outage is when Loom experiences a critical issue that severely affects one or more services/regions. A minor incident is when Loom experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Loom outage, we send you an alert and update your dashboard and status page.
Loom and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Loom status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Loom publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Loom and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Loom but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
Start Monitoring for Free
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Loom and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Loom and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for Free
Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Loom down?'
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Need similar to Downdetector Loom alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Loom outages, IsDown monitors Loom's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Loom status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including Loom in a single dashboard. | ||
| Instant Loom outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Loom official status and user-reported issues. | ||
| Maintenance feed for Loom | ||
| Granular alerts filtering by Loom components and regions. |
14-day free trial • No credit card required
Loom isn't down. You can check Loom status and incident details on the top of the page. IsDown continuously monitors Loom official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Loom is currently operational. You can check Loom status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Loom being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Loom official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Loom last outage was on November 19, 2025 with the title "Some Loom users experiencing no audio when viewing recordings"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Loom and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Loom is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Loom's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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