Is Loom Down? Check the current Loom status

Loom is operational

Updated

Loom not working for you?

Monitoring Loom since April 2020. Learn more

Monitoring 3 Loom services and regions

4 incidents in 2025

Current Loom official ongoing incidents

No incidents reported in Loom's status page

IsDown pulls data from Loom's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Loom issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Loom problems

  • S

    SJ

    about 17 hours ago

    Nothing loading, did not save recording, cannot access anything

  • A

    ash

    about 17 hours ago

    I can't open and play a video I was sent, and it says "failed to fetch transcript"

  • S

    Suzanne

    21 days ago

    No videos are uploading to loom

  • S

    Samantha

    26 days ago

    Loom not allowing me to share screen despite fixing settings

  • S

    Samantha

    26 days ago

    spinning and spinning not loading the page

  • H

    Hallie

    27 days ago

    I have been trying all day to load a screen recording with no success.

  • D

    Diana

    about 2 months ago

    Myself and other users cannot play any videos on our account. Have tried with multiple, which were working previously this morning. At this time, they show loading but not playing

  • C

    Carly

    2 months ago

    The recording keeps stopping and then it shows uploading but never stops uploading

  • S

    Shaheer

    2 months ago

    unable to login. Getting OOM out of memory issue

  • M

    Margalit

    2 months ago

    Site isn't loading, can't save videos

  • N

    Nicole

    2 months ago

    it won't let me record a video. as soon as the video starts recording, it stops as if I've hit stop.

  • A

    Arom

    2 months ago

    Videos are not loading to be watched.

  • J

    Joie

    3 months ago

    Pages in website not loading properly

  • A

    Alex

    3 months ago

    Slow & Not connecting

  • J

    Jan

    3 months ago

    It's not loading. Not the mac app, not the website.

  • B

    Brian

    3 months ago

    Can't record or load loom

  • D

    Donald

    3 months ago

    Loom site won't load, "Something went wrong on our end". And our embeded videos won't play.

  • S

    Steven

    3 months ago

    Can't use loom right now. There's a prompt says "Sorry! Something went wrong on our end. "

  • M

    Mike

    3 months ago

    Can't access site or recordings.

  • T

    tanzeel

    3 months ago

    Sorry! Something went wrong on our end

  • C

    Charaf

    3 months ago

    Loom keeps lagging. can't record a video

  • J

    Josh

    3 months ago

    loom is broken again. they dont even update their own status page.

  • V

    val

    3 months ago

    can't start the recording

  • J

    Janelle

    3 months ago

    https://www.loom.com/login is loading forever. Can't login as a result.

  • F

    Filip

    3 months ago

    Sorry! Something went wrong on our end

  • E

    Ella

    3 months ago

    Video is "unusable" after 30 seconds of recording, resulting in 20 re-attempts, 10 minutes wasted time and 1 pissed off client waiting for their proposal run-through. Loom has no solution except to email them on multiple Zendesk threads and they'll "get back within 48 hours". Remind me why I pay ...

  • B

    Brittany

    4 months ago

    Video will not play. Unable to download it as well.

  • M

    mrt

    4 months ago

    cannot access website and cannot record

  • J

    Jeremy

    4 months ago

    Loom is only recording my videos for 5 seconds and stopping recording after that automatically

  • A

    Alex

    5 months ago

    no audio or video on recordings

  • D

    Dianna

    5 months ago

    My videos are not playing for my clients

  • N

    N/A

    5 months ago

    Loading entire site and uploading video

  • K

    Katina

    5 months ago

    The site doesn't load at all.

  • R

    Rob

    5 months ago

    Connection issue / recordings not uploading or viewable

  • A

    Aaron

    5 months ago

    I cannot use loom right now

  • B

    Brittany

    5 months ago

    viewing loom issues. Won't open

  • J

    Jamie

    5 months ago

    When I go to the loom homepage I get this: Sorry! Something went wrong on our end We should have a fix soon. Please try refreshing.

  • D

    Desiree

    5 months ago

    not showing my videos. Oops error

  • G

    Gianna

    5 months ago

    Just recorded a video and its not showing / nothing is loading

  • A

    Anthony

    5 months ago

    can't open loom or record new ones

  • M

    Matt

    5 months ago

    Can't record, can't open loom.com

  • R

    ron

    5 months ago

    desktop app giving an erro, we have issue right now, please try again or contact support.

  • H

    Harsh

    6 months ago

    It is not rendering videos that i record

  • I

    iris

    6 months ago

    it's giving me error messages and not working like

  • I

    Iris

    6 months ago

    Will not upload videos, would not pause recording, giving me error messages and holding my content hostage

  • J

    Jeanna

    6 months ago

    Couldn't let me log in today

  • L

    Liam

    6 months ago

    Not loading or uploading videos

  • S

    Sarah

    6 months ago

    Can't see any videos in my library as it says I'm offline. I've tried through wifi and 5G and still says I'm offline e

  • B

    bob

    6 months ago

    "unable to reach loom.com in desktop app"

  • A

    Abbi

    6 months ago

    Video not recording, stuck with recording message

  • A

    Abhinav

    6 months ago

    I decided to use Loom again after a year, and it's not working when I need it most. It's always been buggy for me. Better just shut shop .

  • N

    Nik

    6 months ago

    Captured videos are not loading

  • C

    CW

    6 months ago

    Loom is down right now. Can't access anything

  • M

    Matt

    6 months ago

    Can't access it, 404 http error

  • S

    Sriram

    6 months ago

    Unable to login. Loom website is down for me and the desktop app is down as well

  • J

    Justin

    6 months ago

    website won't load, videos links won't load

  • A

    AM

    6 months ago

    When I click the Chrome browser extension I'm taken to a webpage with a 404 error for loom.com

  • J

    Jamie

    6 months ago

    The entire website says it doesn't exist so I can't log in or use it.

  • S

    Stacy

    6 months ago

    I keep getting a 404 error

  • J

    Judie

    6 months ago

    It says the login page doesn't exist,

Loom outage history

IsDown has tracked 94 incidents since started monitoring Loom status in April 2020.

Sign up and check all outage history

Loom outages in the last 30 days

Number of Incidents

2 issues

Last incident

1 days ago

Having problems with Loom? What can you do?

  1. First, stay calm.

    • We know it's stressful when Loom is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Loom already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Loom status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Loom is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
Official Status Pages + User Reports

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Stay informed about Loom status changes

IsDown offers an easy way to monitor Loom with maximum flexibility

Major Outages Notifications

IsDown monitors Loom for major outages. A major outage is when Loom experiences a critical issue that severely affects one or more services/regions. When Loom marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Loom status page for minor outages. A minor outage is when Loom experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Loom status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Loom and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Loom and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Loom down today?

Loom isn't down. You can check Loom status and incident details on the top of the page. IsDown continuously monitors Loom official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Loom status?

Loom is currently operational. You can check Loom status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Loom outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Loom slow today?

Currently there's no report of Loom being slow. Check on the top of the page if there are any reported problems by other users.

How are Loom outages detected?

IsDown monitors the Loom official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Loom outage?

Loom last outage was on March 11, 2025 with the title "loom service degradation"

Loom not working for you? How do I know if Loom is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check Loom status and outages?
Why use IsDown to monitor Loom instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Loom and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

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