Check if Loom is down, official outages, user-reported issues, and outages map.
Loom is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 100 incidents since started monitoring Loom status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Loom outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
03:56 AM EDT
|
Minor
We have noticed that Atlassian Cloud services are impacted and our teams are actively investigati...
|
about 21 hours |
|
Sep 12, 2025
04:43 PM EDT
|
Major
From 5:03 AM ET to 4:15 PM ET, some customers were unable to record Zoom meetings using Loom Meet...
|
about 2 hours |
|
Sep 12, 2025
10:16 AM EDT
|
Not Confirmed by Loom
Widespread outage affecting Loom service
Users report inability to load domains, connect to Loom, access workspaces, and load videos. Comm...
|
about 1 hour |
|
Sep 04, 2025
01:04 PM EDT
|
Not Confirmed by Loom
Service outage affecting video playback
Users report inability to play videos; errors indicate a server-side problem. Refresh attempts un...
|
40 minutes |
|
Aug 15, 2025
03:35 PM EDT
|
Major
We are investigating reports of issues for Loom customers. Including names showing as IDs. We wil...
|
26 minutes |
|
Jun 04, 2025
01:17 PM EDT
|
Minor
We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work...
|
about 1 hour |
|
Mar 31, 2025
03:31 PM EDT
|
Not Confirmed by Loom
Possible Outage Indicated by User Reports
|
33 minutes |
|
Mar 18, 2025
12:47 PM EDT
|
Minor
We are investigating reports of AI document workflows not generating for some users.
|
8 minutes |
|
Mar 13, 2025
01:47 PM EDT
|
Minor
We are investigating degradation reports of some Loom features.
|
23 minutes |
|
Mar 11, 2025
05:42 PM EDT
|
Major
We have identified the issue and we are working on a fix
|
26 minutes |
See what users are saying about Loom issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Ol - Recap not generated in one meeting for a Business & AI plan user..
Loom is not working , start recording id locked.
Floris - Does not record when I press record.
Sara - video won't play, even with full internet connection.
KD - Transcripts not loading after 1+ hours filmed in native recorder .
Julian - not letting me sign in via google.
Travis - Can't unmute myself even with loom having microphone permissions. Terrible site. .
Derrick - loom is not loading, but they are saying it's operational.
Dan - Getting an error: "Somthing went wrong on our end.".
Quentin - Can't access my workspace.
Ahsan - Loom is not loading our videos .
Michael - unable to play recorded videos .
Sa - videos showing as uploading after filming.
Pravalikha - Website is not opening since hours .
David - Can't process a video for uploads or ones created in the platform.
Amy - won't record when you hit record. won't let you click on videos in your library..
Alex - System error, will not load new recordings.
Blake - Videos wont play, just getting a: Sorry! Something went wrong on our end. We should have a fix soon. Please try refreshing..
Peter - None of my videos will play. I get an "Oops, something went wrong on our end. Try refreshing the page." But I've done that several times, and it hasn't worked..
Ish - Download not working. Still processing. I can do everything else.
malik - loom is not opening, error Sorry! Something went wrong on our end We should have a fix soon. Please try refreshing..
Ben - my videos are not playing when I press the start button.....
katherine - no letting me record a video .
Harry - Forever loading when I click record.
Tom - Not able to sign in using Google - sites an authentication error..
Jenn - It won’t download any videos.
Irslan - Loom's not letting me record anything. It's saying that there's an issue and to try again..
Kate - extension nor loom login will let me record a video .
erik - cannot access the website or any video.
Heather - Won't record. Multiple attempts were made. .
| Component | Status | Details |
|---|---|---|
| Authentication status | OK | View details |
| Loom AI status | OK | View details |
| Recording status | OK | View details |
| Viewing status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Loom. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Video messaging platform that allows users to record and share videos, with features including viewer analytics, secure access, and AI-powered tools for content enhancement.
Monitoring Loom since April 2020
Tracking 4 Loom services and regions
13 incidents in 2025
IsDown is a status page aggregator that monitors if Loom and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Loom, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Loom (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Loom's 4 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Loom and other services.
IsDown checks Loom official status page for major/minor outages or downtimes. A major outage is when Loom experiences a critical issue that severely affects one or more services/regions. A minor incident is when Loom experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Loom outage, we send you an alert and update your dashboard and status page.
Loom and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Loom status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Loom publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Loom and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Loom but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for Free
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Loom and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Loom and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for Free
Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Loom down?'
Start Monitoring for Free
While Downdetector relies on user-submitted reports to detect Loom outages, IsDown monitors Loom's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Loom status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Loom in a single dashboard. | ||
| Instant Loom outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Loom official status and user-reported issues. | ||
| Maintenance feed for Loom | ||
| Granular alerts filtering by Loom components and regions. |
14-day free trial • No credit card required
Loom isn't down. You can check Loom status and incident details on the top of the page. IsDown continuously monitors Loom official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Loom is currently operational. You can check Loom status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Loom being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Loom official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Loom last outage was on October 20, 2025 with the title "Atlassian Cloud Services impacted"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Loom and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Loom is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Loom's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required