Check if Loom is down, recent outages, user-reported issues, and outages map.
Loom is working normally
Last checked from Loom's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 98 incidents since started monitoring Loom status in April 2020. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
28 days ago · lasted 26 minutes
We are investigating reports of issues for Loom customers. Including names showing as IDs. We will provide more details once we identify the cause.
3 months ago · lasted about 1 hour
We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass, and Loom...
6 months ago · lasted 8 minutes
We are investigating reports of AI document workflows not generating for some users.
We've tracked and collected 98 incidents since started monitoring Loom status
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Derrick
loom is not loading, but they are saying it's operational
Dan
Getting an error: "Somthing went wrong on our end."
Quentin
Can't access my workspace
Ahsan
Loom is not loading our videos
Michael
unable to play recorded videos
Sa
videos showing as uploading after filming
Pravalikha
Website is not opening since hours
David
Can't process a video for uploads or ones created in the platform
Amy
won't record when you hit record. won't let you click on videos in your library.
Alex
System error, will not load new recordings
Blake
Videos wont play, just getting a: Sorry! Something went wrong on our end. We should have a fix soon. Please try refreshing.
Peter
None of my videos will play. I get an "Oops, something went wrong on our end. Try refreshing the page." But I've done that several times, and it hasn't worked.
Ish
Download not working. Still processing. I can do everything else
malik
loom is not opening, error Sorry! Something went wrong on our end We should have a fix soon. Please try refreshing.
Ben
my videos are not playing when I press the start button....
katherine
no letting me record a video
Harry
Forever loading when I click record
Tom
Not able to sign in using Google - sites an authentication error.
Jenn
It won’t download any videos
Irslan
Loom's not letting me record anything. It's saying that there's an issue and to try again.
Kate
extension nor loom login will let me record a video
erik
cannot access the website or any video
Heather
Won't record. Multiple attempts were made.
Freda
since yesterday morning, I have been unable to edit in Chrome. I can edit in Safari but the text edit window spreads out across the screen rather than having the text appear in one screen, thereby making it very difficult to edit. I sent two help request and I haven't even received confirmation m...
John
mac app shuts down immediately after beginning a recording
Z
Message says page not responding
Gella
Page is loading then will have error and video functions/setting is not working
Odia
Cannot sign into Loom since last night. Her boss says that he can also not get into loom. The in log/refresh circle keeps cirling and nothing happens.
Tianna
Loom stops recording and is flashing, I have cleared cache removed and reinstalled with no luck.
Jason
None of the pages on my loom account are loading.
Emma
Not receiving video recordings despite excellent internet connection. videos are cutting off
Rafael
The video isn't starting even after clicking to play
Rylea
My video will not play it will just keep loading
SJ
Nothing loading, did not save recording, cannot access anything
ash
I can't open and play a video I was sent, and it says "failed to fetch transcript"
Suzanne
No videos are uploading to loom
Samantha
Loom not allowing me to share screen despite fixing settings
Samantha
spinning and spinning not loading the page
Hallie
I have been trying all day to load a screen recording with no success.
Diana
Myself and other users cannot play any videos on our account. Have tried with multiple, which were working previously this morning. At this time, they show loading but not playing
Carly
The recording keeps stopping and then it shows uploading but never stops uploading
Shaheer
unable to login. Getting OOM out of memory issue
Margalit
Site isn't loading, can't save videos
Nicole
it won't let me record a video. as soon as the video starts recording, it stops as if I've hit stop.
Arom
Videos are not loading to be watched.
Joie
Pages in website not loading properly
Alex
Slow & Not connecting
Jan
It's not loading. Not the mac app, not the website.
Brian
Can't record or load loom
Donald
Loom site won't load, "Something went wrong on our end". And our embeded videos won't play.
Steven
Can't use loom right now. There's a prompt says "Sorry! Something went wrong on our end. "
Mike
Can't access site or recordings.
tanzeel
Sorry! Something went wrong on our end
Charaf
Loom keeps lagging. can't record a video
Josh
loom is broken again. they dont even update their own status page.
val
can't start the recording
Janelle
https://www.loom.com/login is loading forever. Can't login as a result.
Filip
Sorry! Something went wrong on our end
Ella
Video is "unusable" after 30 seconds of recording, resulting in 20 re-attempts, 10 minutes wasted time and 1 pissed off client waiting for their proposal run-through. Loom has no solution except to email them on multiple Zendesk threads and they'll "get back within 48 hours". Remind me why I pay ...
Brittany
Video will not play. Unable to download it as well.
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Services commonly monitored together with Loom
Loom isn't down. You can check Loom status and incident details on the top of the page. IsDown continuously monitors Loom official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Loom is currently operational. You can check Loom status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Loom being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Loom official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Loom last outage was on August 15, 2025 with the title "Loom Intermittent Issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Loom and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Loom with maximum flexibility
IsDown monitors Loom for major outages. A major outage is when Loom experiences a critical issue that severely affects one or more services/regions. When Loom marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Loom status page for minor outages. A minor outage is when Loom experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Loom status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Loom publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Loom and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Loom and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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