Is Loom Down?

This page shows the live Loom status so you can confirm in seconds if Loom is down.

Loom current status

Updated

Loom is operational

IsDown pulls data from the official status page every few minutes and collects user-reported Loom issues.
Refresh the page to see the latest updates.

Loom user-reported issues in the last 24 hours

This chart displays the number of user-reported Loom problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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Loom outage history

IsDown has tracked 96 incidents since started monitoring Loom downtimes in April 2020. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

Sign up and check all outage history

Latest user comments about Loom issues

  • T

    Tianna

    Loom stops recording and is flashing, I have cleared cache removed and reinstalled with no luck.

  • J

    Jason

    None of the pages on my loom account are loading.

  • E

    Emma

    Not receiving video recordings despite excellent internet connection. videos are cutting off

  • R

    Rafael

    The video isn't starting even after clicking to play

  • R

    Rylea

    My video will not play it will just keep loading

  • S

    SJ

    Nothing loading, did not save recording, cannot access anything

  • A

    ash

    I can't open and play a video I was sent, and it says "failed to fetch transcript"

  • S

    Suzanne

    No videos are uploading to loom

  • S

    Samantha

    Loom not allowing me to share screen despite fixing settings

  • S

    Samantha

    spinning and spinning not loading the page

  • H

    Hallie

    I have been trying all day to load a screen recording with no success.

  • D

    Diana

    Myself and other users cannot play any videos on our account. Have tried with multiple, which were working previously this morning. At this time, they show loading but not playing

  • C

    Carly

    The recording keeps stopping and then it shows uploading but never stops uploading

  • S

    Shaheer

    unable to login. Getting OOM out of memory issue

  • M

    Margalit

    Site isn't loading, can't save videos

  • N

    Nicole

    it won't let me record a video. as soon as the video starts recording, it stops as if I've hit stop.

  • A

    Arom

    Videos are not loading to be watched.

  • J

    Joie

    Pages in website not loading properly

  • A

    Alex

    Slow & Not connecting

  • J

    Jan

    It's not loading. Not the mac app, not the website.

  • B

    Brian

    Can't record or load loom

  • D

    Donald

    Loom site won't load, "Something went wrong on our end". And our embeded videos won't play.

  • S

    Steven

    Can't use loom right now. There's a prompt says "Sorry! Something went wrong on our end. "

  • M

    Mike

    Can't access site or recordings.

  • T

    tanzeel

    Sorry! Something went wrong on our end

  • C

    Charaf

    Loom keeps lagging. can't record a video

  • J

    Josh

    loom is broken again. they dont even update their own status page.

  • V

    val

    can't start the recording

  • J

    Janelle

    https://www.loom.com/login is loading forever. Can't login as a result.

  • F

    Filip

    Sorry! Something went wrong on our end

  • E

    Ella

    Video is "unusable" after 30 seconds of recording, resulting in 20 re-attempts, 10 minutes wasted time and 1 pissed off client waiting for their proposal run-through. Loom has no solution except to email them on multiple Zendesk threads and they'll "get back within 48 hours". Remind me why I pay ...

  • B

    Brittany

    Video will not play. Unable to download it as well.

  • M

    mrt

    cannot access website and cannot record

  • J

    Jeremy

    Loom is only recording my videos for 5 seconds and stopping recording after that automatically

  • A

    Alex

    no audio or video on recordings

  • D

    Dianna

    My videos are not playing for my clients

  • N

    N/A

    Loading entire site and uploading video

  • K

    Katina

    The site doesn't load at all.

  • R

    Rob

    Connection issue / recordings not uploading or viewable

  • A

    Aaron

    I cannot use loom right now

  • B

    Brittany

    viewing loom issues. Won't open

  • J

    Jamie

    When I go to the loom homepage I get this: Sorry! Something went wrong on our end We should have a fix soon. Please try refreshing.

  • D

    Desiree

    not showing my videos. Oops error

  • G

    Gianna

    Just recorded a video and its not showing / nothing is loading

  • A

    Anthony

    can't open loom or record new ones

  • M

    Matt

    Can't record, can't open loom.com

  • R

    ron

    desktop app giving an erro, we have issue right now, please try again or contact support.

  • H

    Harsh

    It is not rendering videos that i record

  • I

    iris

    it's giving me error messages and not working like

  • I

    Iris

    Will not upload videos, would not pause recording, giving me error messages and holding my content hostage

  • J

    Jeanna

    Couldn't let me log in today

  • L

    Liam

    Not loading or uploading videos

  • S

    Sarah

    Can't see any videos in my library as it says I'm offline. I've tried through wifi and 5G and still says I'm offline e

  • B

    bob

    "unable to reach loom.com in desktop app"

  • A

    Abbi

    Video not recording, stuck with recording message

  • A

    Abhinav

    I decided to use Loom again after a year, and it's not working when I need it most. It's always been buggy for me. Better just shut shop .

  • N

    Nik

    Captured videos are not loading

  • C

    CW

    Loom is down right now. Can't access anything

  • M

    Matt

    Can't access it, 404 http error

  • S

    Sriram

    Unable to login. Loom website is down for me and the desktop app is down as well

Loom outages in the last 30 days

Number of Incidents

0 issues

Last incident

39 days ago

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Check Loom components, services, or regions current status in real-time

Having problems with Loom? What can you do?

  1. First, stay calm.

    • We know it's stressful when Loom is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact of the Loom outage

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Loom already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Loom status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Loom is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Did Loom recover?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
    • Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

Want to be informed about Loom status changes?

IsDown offers an easy way to monitor Loom with maximum flexibility

Major Outages Notifications

IsDown monitors Loom for major outages. A major outage is when Loom experiences a critical issue that severely affects one or more services/regions. When Loom marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Loom status page for minor outages. A minor outage is when Loom experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Loom status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Loom publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Loom and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Loom and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Loom down today?

Loom isn't down. You can check Loom status and incident details on the top of the page. IsDown continuously monitors Loom official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Loom status?

Loom is currently operational. You can check Loom status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Loom outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Loom slow today?

Currently there's no report of Loom being slow. Check on the top of the page if there are any reported problems by other users.

How are Loom outages detected?

IsDown monitors the Loom official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Loom outage?

Loom last outage was on March 18, 2025 with the title "AI document workflows are not generating for some users"

Loom not working for you? How do I know if Loom is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check Loom status and outages?

Why use IsDown to monitor Loom instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Loom and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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