Live Loom status. See if Loom is down, view recent outages, and get real-time alerts when problems start.
Loom is operational
IsDown pulls data from Loom's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 96 incidents since started monitoring Loom status in April 2020. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
2 months ago · lasted 8 minutes
We are investigating reports of AI document workflows not generating for some users.
3 months ago · lasted 23 minutes
We are investigating degradation reports of some Loom features.
3 months ago · lasted 26 minutes
We have identified the issue and we are working on a fix
We've tracked and collected 96 incidents since started monitoring Loom status
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Odia
Cannot sign into Loom since last night. Her boss says that he can also not get into loom. The in log/refresh circle keeps cirling and nothing happens.
Tianna
Loom stops recording and is flashing, I have cleared cache removed and reinstalled with no luck.
Jason
None of the pages on my loom account are loading.
Emma
Not receiving video recordings despite excellent internet connection. videos are cutting off
Rafael
The video isn't starting even after clicking to play
Rylea
My video will not play it will just keep loading
SJ
Nothing loading, did not save recording, cannot access anything
ash
I can't open and play a video I was sent, and it says "failed to fetch transcript"
Suzanne
No videos are uploading to loom
Samantha
Loom not allowing me to share screen despite fixing settings
Samantha
spinning and spinning not loading the page
Hallie
I have been trying all day to load a screen recording with no success.
Diana
Myself and other users cannot play any videos on our account. Have tried with multiple, which were working previously this morning. At this time, they show loading but not playing
Carly
The recording keeps stopping and then it shows uploading but never stops uploading
Shaheer
unable to login. Getting OOM out of memory issue
Margalit
Site isn't loading, can't save videos
Nicole
it won't let me record a video. as soon as the video starts recording, it stops as if I've hit stop.
Arom
Videos are not loading to be watched.
Joie
Pages in website not loading properly
Alex
Slow & Not connecting
Jan
It's not loading. Not the mac app, not the website.
Brian
Can't record or load loom
Donald
Loom site won't load, "Something went wrong on our end". And our embeded videos won't play.
Steven
Can't use loom right now. There's a prompt says "Sorry! Something went wrong on our end. "
Mike
Can't access site or recordings.
tanzeel
Sorry! Something went wrong on our end
Charaf
Loom keeps lagging. can't record a video
Josh
loom is broken again. they dont even update their own status page.
val
can't start the recording
Janelle
https://www.loom.com/login is loading forever. Can't login as a result.
Filip
Sorry! Something went wrong on our end
Ella
Video is "unusable" after 30 seconds of recording, resulting in 20 re-attempts, 10 minutes wasted time and 1 pissed off client waiting for their proposal run-through. Loom has no solution except to email them on multiple Zendesk threads and they'll "get back within 48 hours". Remind me why I pay ...
Brittany
Video will not play. Unable to download it as well.
mrt
cannot access website and cannot record
Jeremy
Loom is only recording my videos for 5 seconds and stopping recording after that automatically
Alex
no audio or video on recordings
Dianna
My videos are not playing for my clients
N/A
Loading entire site and uploading video
Katina
The site doesn't load at all.
Rob
Connection issue / recordings not uploading or viewable
Aaron
I cannot use loom right now
Brittany
viewing loom issues. Won't open
Jamie
When I go to the loom homepage I get this: Sorry! Something went wrong on our end We should have a fix soon. Please try refreshing.
Desiree
not showing my videos. Oops error
Gianna
Just recorded a video and its not showing / nothing is loading
Anthony
can't open loom or record new ones
Matt
Can't record, can't open loom.com
ron
desktop app giving an erro, we have issue right now, please try again or contact support.
Harsh
It is not rendering videos that i record
iris
it's giving me error messages and not working like
Iris
Will not upload videos, would not pause recording, giving me error messages and holding my content hostage
Jeanna
Couldn't let me log in today
Liam
Not loading or uploading videos
Sarah
Can't see any videos in my library as it says I'm offline. I've tried through wifi and 5G and still says I'm offline e
bob
"unable to reach loom.com in desktop app"
Abbi
Video not recording, stuck with recording message
Abhinav
I decided to use Loom again after a year, and it's not working when I need it most. It's always been buggy for me. Better just shut shop .
Nik
Captured videos are not loading
CW
Loom is down right now. Can't access anything
Matt
Can't access it, 404 http error
All Third-Party Status Pages in One Dashboard
Services commonly monitored together with Loom
Loom isn't down. You can check Loom status and incident details on the top of the page. IsDown continuously monitors Loom official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Loom is currently operational. You can check Loom status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Loom being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Loom official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Loom last outage was on March 18, 2025 with the title "AI document workflows are not generating for some users"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Loom and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Loom with maximum flexibility
IsDown monitors Loom for major outages. A major outage is when Loom experiences a critical issue that severely affects one or more services/regions. When Loom marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Loom status page for minor outages. A minor outage is when Loom experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Loom status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Loom publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Loom and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Loom and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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