Is Screencastify Down? Check the current Screencastify status

Screencastify is operational

Updated a few minutes ago

Screencastify not working for you?

Monitoring Screencastify since March 2021. Learn more

Monitoring 5 Screencastify services and regions

0 incidents in 2025

Current Screencastify official ongoing incidents

No incidents reported in Screencastify's status page

IsDown pulls data from Screencastify's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Screencastify issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Screencastify problems

  • M

    Mandie

    28 days ago

    Every time I open "My Videos" on screencastify, it shows a screen with my videos for about 3 seconds then closes and says error code SC-2. I've closed it and reopened it. It won't stay up long enough.

  • M

    Mike

    about 1 month ago

    When I open "my videos" the library opens for a second then closes.

  • C

    Ciaran

    3 months ago

    It isn’t recording my video.

  • C

    Cherelle

    6 months ago

    Video with questions are not working.

  • N

    noe

    6 months ago

    Error when try to view videos

  • T

    Toby

    10 months ago

    I recorded a video this am, but now It won't let me sign into my account or download videos. Toby Karten toby@inclusionworkshops.com tjkarten@gmail.com

  • M

    marineta

    10 months ago

    Shared links are not playing. Displaying a blank screen.

  • S

    Siena

    11 months ago

    Keeps saying there was an "error with my submission"

  • B

    bon

    about 1 year ago

    the sign in screen keeps loading without taking me to the site. it's been loading for twenty minutes

Screencastify outage history

IsDown has tracked 30 incidents since started monitoring Screencastify status in March 2021.

  • Sep 19 2024

    6 months ago · lasted about 3 hours

    Some users are currently experiencing intermittent "Oops! Something went wrong" SC-2 errors when launching the Screencastify extension or attempting to sign in. Our team has identified the root cause of this issue and is actively working on imple... More details

  • May 17 2024

    10 months ago · lasted about 4 hours

    There is an issue affecting some users, where they may experience reduced functionality while using Screencastify. This includes instances where users may inadvertently see the free version of Screencastify despite having an upgraded account, as w... More details

  • Mar 13 2024

    We have received reports that some paid users are experiencing access issues and are seeing the free version of Screencastify instead. Our team is actively investigating the issue and working on a solution to resolve it as quickly as possible. We... More details

  • Mar 2021 ...
    IsDown started monitoring Screencastify status

    We've tracked and collected 30 incidents since started monitoring Screencastify status

Sign up and check all outage history

Screencastify outages in the last 30 days

Number of Incidents

0 issues

Last incident

174 days ago

Having problems with Screencastify? What can you do?

  1. First, stay calm.

    • We know it's stressful when Screencastify is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Screencastify already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Screencastify status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Screencastify is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Companies that monitor Screencastify also follow the status of these services

Stay informed about Screencastify status changes

IsDown offers an easy way to monitor Screencastify with maximum flexibility

Major Outages Notifications

IsDown monitors Screencastify for major outages. A major outage is when Screencastify experiences a critical issue that severely affects one or more services/regions. When Screencastify marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Screencastify status page for minor outages. A minor outage is when Screencastify experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Screencastify status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Screencastify publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Screencastify and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Screencastify and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Screencastify down today?

Screencastify isn't down. You can check Screencastify status and incident details on the top of the page. IsDown continuously monitors Screencastify official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Screencastify status?

Screencastify is currently operational. You can check Screencastify status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Screencastify outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Screencastify slow today?

Currently there's no report of Screencastify being slow. Check on the top of the page if there are any reported problems by other users.

How are Screencastify outages detected?

IsDown monitors the Screencastify official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Screencastify outage?

Screencastify last outage was on September 19, 2024 with the title "SC-2 Oops Error"

Screencastify not working for you? How do I know if Screencastify is down?
How can I check Screencastify status and outages?
Why use IsDown to monitor Screencastify instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Screencastify and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

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