Outage in Loom

Confluence, Jira Mobile and Forge users may experience authentication issues

Resolved Minor

February 03, 2026 - Started 3 months ago - Lasted 32 minutes
Official incident page

Incident Report

Customers utilizing Confluence and Jira Mobile may experience disruptions in OAuth authentication flows. Forge installations and invocations might also be disrupted. Our team is actively investigating the same and we shall keep you informed of the progress within next 60 mins or sooner.

Components affected

Loom Authentication

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 02/03/2026 10:50AM

Team has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services.

INVESTIGATING 3 months ago - at 02/03/2026 10:24AM

Customers utilizing Confluence and Jira Mobile may experience disruptions in OAuth authentication flows. Forge installations and invocations might also be disrupted.
Our team is actively investigating the same and we shall keep you informed of the progress within next 60 mins or sooner.

INVESTIGATING 3 months ago - at 02/03/2026 10:19AM

Customers utilizing Confluence and Jira Mobile may experience disruptions in OAuth authentication flows. Forge installations and invocations might also be disrupted.
Our team is actively investigating the same and we shall keep you informed of the progress within next 60 mins or sooner.

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