Outage in Phone.com

Gateway Calling and Call Handling Rule Update Impairment

Resolved Minor
September 26, 2023 - Started 7 months ago - Lasted 35 minutes
Official incident page

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Outage Details

Some customers are having issues with gateway calling on our mobile applications and may be experiencing delays when updating call-handling rules. We are urgently investigating the matter. Meanwhile, customers can use WiFi mode to complete calls on the mobile apps or use My.Phone.com.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/26/2023 02:51PM

This issue has been resolved.

INVESTIGATING 7 months ago - at 09/26/2023 02:17PM

Some customers are having issues with gateway calling on our mobile applications and may be experiencing delays when updating call-handling rules. We are urgently investigating the matter. Meanwhile, customers can use WiFi mode to complete calls on the mobile apps or use My.Phone.com.

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