We continuously monitor the official Phone.com status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Phone.com outages.
Minor Resolved · 9 days ago · lasted about 2 hours
Some customers are experiencing delays in receiving message, call, and voicemail notifications. Our team is investigating the issue and will provide updates when more information is available.
Minor Resolved · 19 days ago · lasted 8 days
Users Unable to Login to Mobile Apps
We are experiencing an issue preventing some users from logging into our mobile apps. We understand the critical nature of this problem and are working urgently to resolve it. We will provide more information as it becomes available.
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Minor Resolved · about 1 month ago · lasted about 22 hours
We are aware of an issue that is preventing customers from initiating support chats from within our applications. We know the root cause and are working urgently to resolve the issue. Meanwhile, to reach our support team via chat, you can visit https://support.phone.com/contact-us.
Minor Resolved · 3 months ago · lasted about 4 hours
We are currently experiencing an issue preventing some customers from successfully receiving multimedia (MMS) messages. We have identified the cause and are working on a solution. We provide updates and an estimated time of resolution when they become available.
Minor Resolved · 3 months ago · lasted about 1 hour
Intermittent Impairment - Control Panel Not Available
We are investigating an issue preventing some users from accessing our administrative control panel (Control.Phone.com). We will update this page when we have a resolution.
Minor Resolved · 4 months ago · lasted about 7 hours
My.Phone.com Audio Issue
We are currently experiencing an issue resulting in no audio for some customers using My.Phone.com. We are working urgently to identify the cause and correct the problem. We will provide additional information and an estimated resolution time when it is available. While we are actively investigating the issue with My.Phone.com, customers are encouraged to use our mobile apps as a temporary workaround. https://www.phone.com/mobile-apps/
Minor Resolved · 4 months ago · lasted about 6 hours
My.Phone.com Audio Issue
We are currently experiencing an issue resulting in no audio for some customers using My.Phone.com. We are working urgently to identify the cause and correct the problem. We will provide additional information and an estimated resolution time when it is available.
Yser-reported problems for Phone.com in the last 12 hours. It's a collection of user reports from different sources.
Check the current status of the components
Phone.com an affordable VoIP virtual business phone system that delivers cloud-based voice, video, SMS, MMS, fax and more. Call today, 877.746.6310.
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