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Resolved Minor Call notification impairment.
We are currently investigating an issue in which customers are not receiving call notifications via SMS or email. Our team is working urgently on this issue and will post a notification when it is resolved.
Resolved Minor Customer support center and video meeting impairment.
One of our technology partners is experiencing an impairment impacting Phone.com customers' ability to access video meetings and reach our contact center. We are working closely with our partners as they work to resolve this issue. More information and an estimated time of resolution will be provided when it is available.
Resolved Minor Fax and Voicemail Impairment
We are currently investigating an issue related to sending faxes and incoming voicemails. We will update when more information becomes available.
Resolved Minor Voicemail Impairment
We are currently investigating an issue that prevents some callers from leaving voicemail messages and some customers from retrieving their voice mail messages. Our team is actively working to resolve the issue. We will provide updates when more information is available.
Resolved Minor Intermittent Impairment
We are experiencing an issue that is impacting multiple systems, including inbound and outbound calling. Our team is aware of the problem and investigating the cause.
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