Outage in Phone.com

My.Phone.com Impairment

Resolved Minor
May 02, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue preventing some users from accessing My.Phone.com.   This issue does not impact mobile apps or physical phones.   We are working urgently to resolve this and will provide updates when available.
Components affected
Phone.com My.
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/03/2024 01:35AM

Thank you for your patience. This issue has been resolved.

INVESTIGATING over 1 year ago - at 05/03/2024 12:19AM

We are investigating an issue preventing some users from accessing My.Phone.com.  

This issue does not impact mobile apps or physical phones.  

We are working urgently to resolve this and will provide updates when available.

Latest Phone.com outages

Unscheduled maintenance - 5 days ago
Admin Control Panel Security Warning - 6 months ago
IP device calling impairment - 6 months ago
Some customers are unable to make or receive calls - 6 months ago
Mobile App push notification impairment - 10 months ago

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