Outage in Phone.com
Investigating Phone Service Impairment
Minor
October 02, 2026 - Started about 1 hour ago
Official incident page
Official incident page
Incident Report
We are currently experiencing a network impairment affecting our phone services. Our teams are actively working to resolve this issue as quickly as possible.
Components affected
Phone.com Voice Network Phone.com Control Panel Phone.com My. Phone.com Mobile ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
10 minutes ago - at 10/02/2026 04:07PM
All systems are operating as expected, with the exception of the mobile apps. We are continuing to work on the mobile app issue and will provide another update as soon as we have more information.
IDENTIFIED
32 minutes ago - at 10/02/2026 03:45PM
We have identified the cause of the incident. Systems are returning to normal, and our team is actively monitoring their recovery. We will provide another update when service is fully restored.
INVESTIGATING
about 1 hour ago - at 10/02/2026 02:49PM
We are currently experiencing a network impairment affecting our phone services. Our teams are actively working to resolve this issue as quickly as possible.
Latest Phone.com outages
System Impairment - 30 days ago
Error When Adding Users - 3 months ago
Some customers are unable to receive calls using My.Phone.com and the Phone.com Mobile applications - 6 months ago
Device Provisioning Impairment - 6 months ago
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