Check if Phone.com is down, official outages, user-reported issues, and outages map.
Phone.com is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Phone.com status data.
IsDown has tracked 100 incidents since started monitoring Phone.com status in December 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 11, 2025
02:08 AM UTC
|
Minor
We are conducting essential unscheduled network maintenance. While we anticipate minimal impact, ...
|
about 2 hours |
Apr 28, 2025
05:22 AM UTC
|
Minor
We have received reports that some customers are seeing a security warning when attempting to acc...
|
about 12 hours |
Apr 23, 2025
06:41 PM UTC
|
Minor
We are investigating an issue that is preventing some customers from receiving calls on IP device...
|
about 2 hours |
Apr 23, 2025
03:36 PM UTC
|
Major
A subset of customers is experiencing an issue that prevents devices and applications from placin...
|
about 2 hours |
Dec 30, 2024
06:46 PM UTC
|
Minor
Our engineering team has identified an issue with Push Notifications on our mobile apps and is ac...
|
39 minutes |
Nov 13, 2024
06:25 PM UTC
|
Minor
We are currently experiencing an issue preventing users from logging into their meeting rooms or ...
|
28 minutes |
May 03, 2024
12:19 AM UTC
|
Minor
We are investigating an issue preventing some users from accessing My.Phone.com.
This issue do...
|
about 1 hour |
Feb 06, 2024
04:07 PM UTC
|
Minor
We have received reports that some customers are unable to make or receive calls on multiple devi...
|
about 2 hours |
Dec 18, 2023
06:44 PM UTC
|
Minor
Our team is investigating intermittent issues accessing the Administrative Control Panel (control...
|
3 days |
Nov 06, 2023
08:15 PM UTC
|
Major
Presently Voicemail notifications via Email and Text Message are not being delivered. We are cur...
|
about 9 hours |
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Jennifer - extension to extension not working .
Carlos - Unable to make any phone calls.
Rebecca - The entire system just shut down. Getting "Internal Server Errors" for video, text, and phone... .
Kyra - the mobile app isn't responding..
Component | Status |
---|---|
Voice Network | OK |
Control Panel | OK |
Phone.com Website | OK |
XML API | OK |
REST API | OK |
Customer Service - Sales & Support Lines | OK |
Phone.com Communicator | OK |
My.Phone.com | OK |
Customer Service | OK |
Mobile Application | OK |
Configure.Phone.com | OK |
Video Meetings | OK |
Voiocemail | OK |
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Phone.com is a cloud-based VoIP service that offers voice communication, voicemail, a mobile application, and APIs for integration, along with customer support and sales services.
Monitoring Phone.com since December 2021
Tracking 13 Phone.com services and regions
4 incidents in 2025
Phone.com isn't down. You can check Phone.com status and incident details on the top of the page. IsDown continuously monitors Phone.com official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Phone.com is currently operational. You can check Phone.com status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Phone.com being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Phone.com official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Phone.com last outage was on October 11, 2025 with the title "Unscheduled maintenance"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Phone.com and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Phone.com is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Phone.com's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Phone.com with maximum flexibility
IsDown monitors Phone.com for major outages. A major outage is when Phone.com experiences a critical issue that severely affects one or more services/regions. When Phone.com marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Phone.com status page for minor outages. A minor outage is when Phone.com experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Phone.com status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Phone.com publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Phone.com and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Phone.com and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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