Phone.com is operational
Updated
IsDown pulls data from Phone.com's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Jennifer
extension to extension not working
Carlos
Unable to make any phone calls
Rebecca
The entire system just shut down. Getting "Internal Server Errors" for video, text, and phone...
Kyra
the mobile app isn't responding.
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IsDown has tracked 99 incidents since started monitoring Phone.com status in December 2021.
5 days ago · lasted about 12 hours
We have received reports that some customers are seeing a security warning when attempting to access the admin control panel (control.phone.com). Our team is investigating the issue and will provide updates as soon as possible. More details
9 days ago · lasted about 2 hours
We are investigating an issue that is preventing some customers from receiving calls on IP devices. We will provide more information as it becomes available. More details
9 days ago · lasted about 2 hours
A subset of customers is experiencing an issue that prevents devices and applications from placing or receiving calls. Our team is working urgently to resolve the issue. We will update as soon as more information is available. More details
We've tracked and collected 99 incidents since started monitoring Phone.com status
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Monitoring 13 Phone.com services and regions
3 incidents in 2025
Number of Incidents
3 issues
Last incident
4 days ago
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Phone.com isn't down. You can check Phone.com status and incident details on the top of the page. IsDown continuously monitors Phone.com official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Phone.com is currently operational. You can check Phone.com status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Phone.com being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Phone.com official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Phone.com last outage was on April 28, 2025 with the title "Admin Control Panel Security Warning"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Phone.com and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Phone.com with maximum flexibility
IsDown monitors Phone.com for major outages. A major outage is when Phone.com experiences a critical issue that severely affects one or more services/regions. When Phone.com marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Phone.com status page for minor outages. A minor outage is when Phone.com experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Phone.com status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Phone.com publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Phone.com and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Phone.com and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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