Outage in Phone.com
Some customers are unable to make or receive calls
Resolved MajorIncident Report
A subset of customers is experiencing an issue that prevents devices and applications from placing or receiving calls. Our team is working urgently to resolve the issue. We will update as soon as more information is available.
Components affected
Phone.com Voice Network Phone.com Communicator Phone.com My. Phone.com Mobile ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 04/23/2025 05:07PM
This incident has been resolved. More information about the issue will be available soon.
INVESTIGATING
about 1 year ago - at 04/23/2025 03:36PM
A subset of customers is experiencing an issue that prevents devices and applications from placing or receiving calls. Our team is working urgently to resolve the issue. We will update as soon as more information is available.
Latest Phone.com outages
Some customers are unable to receive calls using My.Phone.com and the Phone.com Mobile applications - 14 days ago
Device Provisioning Impairment - about 1 month ago
Control Panel Impairment - 3 months ago
Issue Adding New Phone Numbers - 3 months ago
Ai Connect Impairment - 5 months ago
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