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Outage in Phone.com

Control Panel Impairment

Resolved Minor
February 04, 2026 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue where some users may be unable to access the Control Panel for advanced administrative settings. Dialtone and other voice services remain fully operational. Our team is actively working to resolve the issue and will share updates as they become available.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/04/2026 05:10PM

This incident has been resolved.

MONITORING 2 months ago - at 02/04/2026 05:07PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 02/04/2026 05:06PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 02/04/2026 04:02PM

We are aware of an issue impacting Control Panel access for account changes and are still actively investigating. All calling, texting, and notification services are operating normally. Updates will be shared as we work toward a resolution.

INVESTIGATING 2 months ago - at 02/04/2026 03:53PM

We are currently investigating an issue where some users may be unable to access the Control Panel for advanced administrative settings. Dialtone and other voice services remain fully operational. Our team is actively working to resolve the issue and will share updates as they become available.

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