Outage in Ping Identity
SMS OTP Service Status Notification
Resolved Minor
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Outage Details
Components affected
Ping Identity PingOne MFA - North America (.com) Ping Identity PingOne MFA - Asia Pacific (.asia) Ping Identity PingOne MFA - Europe (.eu) Ping Identity Notification ServicesLatest Updates ( sorted recent to last )
The issue with our SMS provider has been resolved. SMS OTP delivery is fully operational.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
A small subset of PingOne & PingID users are experiencing non-delivery for SMS OTP messages. However, upon retry, messages are delivered successfully. We are working with our SMS vendor to resolve the issue.
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