Outage in Platform.sh

Build fails with error: Could not authenticate against github.com

Resolved Minor
December 08, 2023 - Started 5 months ago - Lasted 4 days
Official incident page

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Outage Details

We have identified an issue which can cause some builds to fail with the following error: `Could not authenticate against github.com`. Our engineers are currently working to resolve this issue. As a workaround, you can authenticate with those steps: * Create a new GitHub token at https://github.com/settings/tokens * Generate a new token (classic) * Give it this permission: public_repo * Update your project environments variables via the CLI with ``` variable:create --level project --name env:COMPOSER_AUTH --json true --visible-runtime false --sensitive true --visible-build true --value '{"http-basic": {"github.com": {"username": "YOUR_GITHUB_USERNAME", "password": "ghp_YOUR_TOKEN"}}}' ``` * Trigger a new build
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/11/2023 11:26PM

This incident has been resolved.

MONITORING 5 months ago - at 12/08/2023 02:57PM

A fix has been deployed. Builds should now be working as expected.

INVESTIGATING 5 months ago - at 12/08/2023 10:44AM

We have identified an issue which can cause some builds to fail with the following error: `Could not authenticate against github.com`. Our engineers are currently working to resolve this issue.

As a workaround, you can authenticate with those steps:
* Create a new GitHub token at https://github.com/settings/tokens
* Generate a new token (classic)
* Give it this permission: public_repo
* Update your project environments variables via the CLI with
```
variable:create --level project --name env:COMPOSER_AUTH --json true --visible-runtime false --sensitive true --visible-build true --value '{"http-basic": {"github.com": {"username": "YOUR_GITHUB_USERNAME", "password": "ghp_YOUR_TOKEN"}}}'
```
* Trigger a new build

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