Outage in Plecto

Enreach Leads not importing correctly

Resolved Major
January 18, 2024 - Started 4 months ago - Lasted about 20 hours
Official incident page

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Outage Details

We are currently investigating why Enreach Leads import fails
Components affected
Plecto Actimizer
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/19/2024 08:09AM

This incident has been resolved.

MONITORING 3 months ago - at 01/18/2024 10:07PM

Enreach has deployed a fix, and the imports are now working. We continue to monitor the situation

IDENTIFIED 4 months ago - at 01/18/2024 02:59PM

Enreach has identified the issue and is working on a fix. It is expected to roll out later tonight

IDENTIFIED 4 months ago - at 01/18/2024 12:09PM

We have identified the issue to be caused by incomplete responses coming from Enreach's API. We're reaching out to Enreach to work with them to mitigate the problem

INVESTIGATING 4 months ago - at 01/18/2024 12:02PM

We are currently investigating why Enreach Leads import fails

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