Outage in Plivo

Delivery delay on Inbound/Outbound regular SMS towards South Africa phone numbers

Resolved Minor
September 26, 2023 - Started 7 months ago - Lasted 2 days
Official incident page

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Outage Details

Dear Valued Customer, One of our carrier partners is currently observing inbound/outbound regular SMS delivery delays for a small segment of phone numbers in South Africa. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #39157
Components affected
Plivo SMS, Africa
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/28/2023 08:36AM

This incident has been resolved.

INVESTIGATING 7 months ago - at 09/26/2023 10:37AM

Dear Valued Customer,

One of our carrier partners is currently observing inbound/outbound regular SMS delivery delays for a small segment of phone numbers in South Africa. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#39157

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