Outage in Plivo

Service degradation on inbound voice and SMS towards the Australia phone numbers.

Resolved Minor
February 14, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear Valued Customer, One of our carrier partners is currently observing inbound SMS and voice failure for a small segment of phone numbers in Australia region. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us
Components affected
Plivo Voice, Oceania Plivo SMS, Oceania
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/14/2024 09:22AM

This incident has been resolved.

INVESTIGATING 3 months ago - at 02/14/2024 06:38AM

Dear Valued Customer,

One of our carrier partners is currently observing inbound SMS and voice failure for a small segment of phone numbers in Australia region. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us

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