Outage in Podium

Issues with logging into account

Resolved Minor
March 13, 2023 - Started 3 months ago - Lasted about 1 hour

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Outage Details

Our error rates are beginning to return to our baseline. We'll continue to monitor to ensure there's no new spike, however we believe our platform has returned to normal functionality.
Components affected
Podium Web Application
Latest Updates ( sorted recent to last )
MONITORING 3 months ago - at 03/13/2023 04:23PM

Our error rates are beginning to return to our baseline. We'll continue to monitor to ensure there's no new spike, however we believe our platform has returned to normal functionality.

MONITORING 3 months ago - at 03/13/2023 03:46PM

We believe the issue may lie with AWS servers. We'll continue to monitor the situation and provide updates.

MONITORING 3 months ago - at 03/13/2023 03:41PM

We are still investigating the root cause of login issues but we are seeing user impact return to normal.

INVESTIGATING 3 months ago - at 03/13/2023 03:39PM

We are currently investigating some delays and issues with some users being able to log into the Podium application. We will provide an update shortly.

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