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The incident is now resolved. It was caused by a problem with our GeoIP rules, which temporarily blocked more traffic than desired.
L'incident a été résolu. Celui-ci a été causé par une problématique liée à nos règles GeoIP qui ont temporairement bloqué davantage de traffic que voulu.
We are confident that we found the root cause, and a fix is being deployed. It should be resolved within an hour or two.
Nous sommes convaincus d'avoir trouvé la cause primaire et un correctif est en cours de déploiement. Le problème devrait être résolu d'ici une heure ou deux.
We are currently experiencing some service degradation for some customers. Some users may be unable to connect to Poka (GEOIP rule error). We are actively investigating this issue and will keep you updated.
Nous éprouvons présentement une dégradation de service pour certains clients. Certains utilisateurs pourraient être incapables de se connecter à Poka (erreur geoip). Nous investiguons activement ce problème et nous vous tiendrons informés.
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