Payment terminals are having connectivity issues to the payment backend

We are seeing no more problems in the field. There was a connection issue that affected V3M2 and V3P3 terminals that started at 02:30 EET. However, this appeared as a logging issue rather than connectivity issue, so full investigation was not started. At 11:30 EET it became clear there is a wider connectivity issue and an investigation was launched. A fix was deployed at 13:00 EET, after which the terminal connections returned to normal. We sincerely apologize for this event and will publish a more detailed post-mortem after full investigation has been completed.

Fix seems to have worked, but we'll attempt to see if there are still other problems. More info to follow shortly.

Fix has been attempted and looks initially positive, but continuing investigation.

We are currently investigating an issue that payment terminals cannot connect to payment backend.