Outage in Precisely

Service Issue - Initial Notification

Resolved Minor
June 13, 2022 - Started almost 2 years ago - Lasted 31 minutes
Official incident page

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Outage Details

Dear Spectrum OnDemand APIs customer,

We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs.

Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you,
The Spectrum OnDemand Team
Components affected
Precisely US - API Precisely EMEA - API Precisely APAC - API
Latest Updates ( sorted recent to last )
IDENTIFIED almost 2 years ago - at 06/13/2022 02:15PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 06/13/2022 02:15PM

Dear Spectrum OnDemand APIs customer,

At 09:30 AM ET Spectrum OnDemand began experiencing issues. At this time, the Emergency Response Team is making progress and estimates that all services will be restored in 1 hour.

We will send another update in 1 hour.

Thank you for your patience as we continue to work to assure the highest possible level of service.

The Spectrum OnDemand Team

INVESTIGATING almost 2 years ago - at 06/13/2022 01:52PM

Dear Spectrum OnDemand APIs customer,

We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs.

Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you,
The Spectrum OnDemand Team

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