Outage in Prime Trust

Prime Liquidity - Intermittent delay with transaction processing and delayed approval notifications.

Resolved Minor
November 10, 2022 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing an issue with our wallet provider. As a result, there is a delay in finalizing the transaction status. We are working with our wallet provider to solve this issue and will provide updates as they become available. Thank you!
Components affected
Prime Trust Prime Liquidity
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/10/2022 07:08PM

Our wallet provider has implemented a solution, and transactions are processing as usual. We will continue to monitor for any additional issues actively. This incident has been resolved.

INVESTIGATING over 1 year ago - at 11/10/2022 04:58PM

We are currently experiencing an issue with our wallet provider. As a result, there is a delay in finalizing the transaction status. We are working with our wallet provider to solve this issue and will provide updates as they become available. Thank you!

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