Outage in Qualys

EU Platform 1: Remediation Ticket Performance Issue (IM-10914).

Resolved Minor

March 29, 2023 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Qualys Cloud Operations team has observed that the remediation ticket is performing slowly, and we are currently investigating the issue. We will provide updates as soon as additional information becomes available. The ticket reference for this activity is IM-10914.

Components affected

Qualys Vulnerability Management (VM)

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/29/2023 01:28PM

This incident has been resolved.

MONITORING about 1 year ago - at 03/29/2023 11:48AM

Qualys Cloud Operations team has implemented a fix for the issue where the remediation ticket was performing slowly. We continue to monitor the issue and will share additional updates as they become available.

The ticket reference for this activity is IM-10914.

INVESTIGATING about 1 year ago - at 03/29/2023 09:53AM

Qualys Cloud Operations team has observed that the remediation ticket is performing slowly, and we are currently investigating the issue. We will provide updates as soon as additional information becomes available.

The ticket reference for this activity is IM-10914.

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