Outage in Rapid7

InsightIDR US - Service Degradation

Resolved Minor
September 21, 2022 - Started about 3 years ago - Lasted about 7 hours
Official incident page

Incident Report

The team is currently aware of an issue affecting InsightIDR.
Components affected
Rapid7 User Interface Rapid7 Event Processing Rapid7 Event Processing Rapid7 Event Processing Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 Event Processing Rapid7 User Interface Rapid7 Event Processing

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 09/21/2022 10:32PM

Data processing has recovered in all regions except US3. Data processing may still be delayed US3 as we continue to work on this issue.

MONITORING about 3 years ago - at 09/21/2022 06:46PM

Data processing has recovered in all regions except US1 and US3. Data processing may still be delayed US1 and US3 as we continue to work on this issue.

MONITORING about 3 years ago - at 09/21/2022 05:40PM

Data processing has recovered in CA, AP and AU. Data processing may still be delayed in other regions as we continue to work on this issue.

MONITORING about 3 years ago - at 09/21/2022 05:09PM

All UI components have returned to normal functionality. Data processing may still be delayed as we continue to work on this issue.

MONITORING about 3 years ago - at 09/21/2022 03:14PM

We have taken steps to recover from a site-wide issue. Data is still backed up and will take some time to catch back up.

IDENTIFIED about 3 years ago - at 09/21/2022 03:08PM

The team is currently aware of an issue affecting InsightIDR.

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